violetcreme

Q: Printer Not Connected error with HP Wireless Printer

Hi everyone,

 

Just bought an iMac, first time ever using OSX and trying to add my new HP 2540 wireless printer. I've spent 4 hours on this so far and now looking for help!

 

I've followed every instruction to the letter - the wireless connection with the printer is fine as I printed off a report, it will print connected via a cable and it recognises my printer in applications and I have done the set up via disc about 20 times uninstallig each time and starting from scratch again. I've downloaded the latest driver from HP.  All I get is a 'printer is not connected/printing looking for printer' endless bar when I click 'print'. It seems to be an issue of it not recogising it over the wireless connection despite it being connected to my router.

 

What am I doing wrong? How do I fix this?

 

Many Thanks!

iMac, Mac OS X (10.7.4)

Posted on Aug 5, 2014 7:57 AM

Close

Q: Printer Not Connected error with HP Wireless Printer

  • All replies
  • Helpful answers

  • by Rudegar,

    Rudegar Rudegar Aug 5, 2014 8:13 AM in response to violetcreme
    Level 7 (28,576 points)
    Apple TV
    Aug 5, 2014 8:13 AM in response to violetcreme

    I would look at hp's site for guides

     

    I face much the same problem I has to connect to my samsung wifi printer I have to use some samsung made tool to scan for the mac address for the samsung printer which I need to use in some other samsung tool to set a static ip address for the printer which I then need to get the printer driver to work

    and it's not an osx issue really because with windows it's the same problem

  • by rkaufmann87,Helpful

    rkaufmann87 rkaufmann87 Aug 5, 2014 8:56 AM in response to violetcreme
    Level 9 (58,466 points)
    Photos for Mac
    Aug 5, 2014 8:56 AM in response to violetcreme

    Connecting a printer is pretty simple if you follow Apple's process, ignore HP's guides!!

     

    You can find Apple's instructions by clicking Mac Basics: Printing in OS X

     

    In the event you still have trouble give AppleCare a phone call, you have 90 days of free telephone support and Apple can help resolve most issues. If you don't know the phone number in your area please click Contact Apple for support and service to locate it.

     

    Good luck and welcome to the light side.

  • by violetcreme,

    violetcreme violetcreme Aug 5, 2014 9:20 AM in response to rkaufmann87
    Level 1 (0 points)
    Aug 5, 2014 9:20 AM in response to rkaufmann87

    Thank you! Oddly, just going to that page and using command p brought up the page which allowed me to choose my printer and it worked! Yet trying to click 'print' form Open Office does nothing. Seems it might be an Open Office print issue or something! Anyway fingers crossed this has fixed the issue and I shall be command p-ing from now on!

     

    *g*

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Aug 5, 2014 10:32 AM in response to violetcreme
    Level 9 (58,466 points)
    Photos for Mac
    Aug 5, 2014 10:32 AM in response to violetcreme

    Your welcome.