I can't go from a link in my email to Safari
iI'm not sure if my settings are not set up correctly. When I touch a link on my email it doesn't open.
iPad
iI'm not sure if my settings are not set up correctly. When I touch a link on my email it doesn't open.
iPad
Hello lindafromnew plymouth,
It may help to clear the following information from Safari, then restart your device.
Follow these steps to clear information from your device:
- To clear your history from Safari, tap Settings > Safari > Clear History.
- To clear all cookies from Safari, tap Settings > Safari > Clear Cookies and Data.
- To clear other stored information from Safari, tap Advanced > Website Data > Remove All Website Data.
http://support.apple.com/kb/HT1677
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
Allen
The information that Allen posted is good information, but sometimes this can be cleared up simply by resetting the iPad. Allen has posted a link for you on how to do that, but this what it involves and you might want to just try this first.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
I can't go from a link in my email to Safari