Macbook Pro screen glitches, 3 beeps, NOT THE RAM

My Macbook pro has been having screen glitches randomly with lines appearing on the screen and then it suddenly shuts down. Sometimes It beeps 3 times (what everyone claims is a ram issue) and sometimes it does not beep and will just start right back up again. I'm currently using it right now and it seems to be okay but this is always the case. It works fine and then all the sudden it glitches and shuts down. I


I have had the Ram replaced TWICE and have had the ram readjusted in case it has fallen out of place. my computer has passed every hardware test imaginable. Sometimes when I scroll on safari, chrome or anywhere (when its working) the screen glitches and lags really bad. MY computer is literally unusable. I am in nursing school and my computer is vital PLEASE someone help me!!!!


Here is just some details and extra info about what I've tried and researched:

I am currently using it in "safe boot" mode and I turned the SMS (sudden motion sensor) off.

I have done so much research on this issue here is what I have found thus far, obviously the ram issue, A GPU issue, A logic board issue (lets pray its not), a battery issue or a issue with Mavericks. Could it be something I downloaded?


Mac details:

13 Inch MacBook Pro Mid 2012

Processor: 2.5 GHz Intel Core i5

Memory: 4GB 1600 MHz DDR3

Version: 10.9.1

Graphics Intel HD Graphics 4000 1024 MB


This is what it says under SYSTEM INFORMATION Hardware>Memory.Memory Slots:


ECC: Disabled

BANK 0 / DIMM0

Size:2GB

Type:DDR3

Speed:1600MHz

Status:OK

Manufacturer: 0X02FE

Part Number:0x45424A3230554638424455302D474E2D4620


then it has BANK 1/DIMM0 and basically says the same thing

MacBook Pro, OS X Mavericks (10.9.1), SOMEONE PLEASE PLEASE PLEASE HELP

Posted on Aug 5, 2014 3:32 PM

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Posted on Dec 31, 2017 8:38 AM

I had the same problem (3 beeps, horizontal colored lines) with my 13" MacBook Pro (A1278 mid-2012) and it manifested itself a few minutes, sometimes an hour, after the computer was turned on. Then, after it happened once, it would restart, and then happen again right away.


I tried replacing the RAM, I tried switching the RAM around in the different slots in various combinations. Then, it came down to me replacing the logic board. I ordered the right part online (661-6159), I followed all the instructions step-by-step (MacBook Pro 13" Unibody Mid 2012 Logic Board Replacement - iFixit). Meanwhile, I noticed a ton of dust in the fan vent and under the logic board, so I cleaned all of that up. Also, I noticed that on the original part, there was basically no thermal paste left between the copper heat sink and the processor. When I tried to turn on the MacBook, nothing happened. I think the part was DOA, so I am sending that back for a refund now. Then, it occurred to me that the issue might actually be due to the MacBook overheating. I cleaned up all the crusted thermal paste, removed all the caked-on dust from underneath the logic board, in the fan and in the heat sink venting slots. I put everything back together with a fresh layer of thermal paste, closed everything up, and.... like magic, everything works now.User uploaded file

174 replies

Jan 8, 2016 8:39 AM in response to ashlyn7371

Thanks to all the experimenters in this thread. I just removed the bottom RAM and it seems to be ok.

I posted in a similar thread Picture Included. Mid 2012 13 inch Macbook Pro green/purple lines on screen. Freezes. Sometimes 3 beeps.

I, and a few others in that thread, have had this problem recur after getting the $300 Genius Bar repair around Jan 2015 - I only wish the fix was found and I knew about it before then. I would NOT recommend the genius bar repair for this issue specifically, as it is evidently a widespread problem and not idiosyncratic.

Jan 9, 2016 3:22 PM in response to Xheia

I am so glad I found this thread! Can anyone help on how to fix the problem? I seen a lot about taking one of the RAMs out.. I'm thinking about trying that, but I have no experience with repairing computers and am nervous about opening it up. I just got my RAM replaced, should I take it back to the Apple repair guy to do this, or should I try it myself? Is it very hard to do, and could someone walk me through it? Thanks!

Jan 10, 2016 2:00 AM in response to Xheia

I also have exactly the same problem, taking the bottom RAM seems to have helped.

Called apple who said this issue was covered by the following macbook pro replacement program which (as says on the webpage) only includes 15 and 17 inch models:

http://www.apple.com/uk/support/macbookpro-videoissues/

The symptoms that we have are exactly the same as in this replacement program.

However, at the genius bar they have refused to acknowledge this and told me that my model 13 inch mid-2012 macbook pro is not covered.

And quoted £350 to replace the logic board 😮 😕

Seems that a class action lawsuit is the only way to force Apple to admit that this is a fault that they should cover for this defective product.

Jan 10, 2016 2:20 AM in response to OK1OK2OK3

"The lawsuit claims that the defect in the 2011 MacBook Pro comes from the lead-free solder that's used to connect one of the processing chips to the main circuit board in the computer. According to the complaint, the frequent changes in temperature that occur while using the MacBook Pro cause the lead-free solder to crack, which in turn causes the graphics issues as described above."


I guess they used the same solder on 2012 macbook pros.

Jan 23, 2016 5:39 PM in response to ashlyn7371

I originally got my laptop to use with my photography and have since used with video editing and an SSD (after tearing the thing apart trying to find the root of this issue). Immediately after I got it, I upgraded to 16GB RAM from OWC. I'd had no issues until sometime in the middle of last year. Tonight, I'm removing the bottom DIMM because I can't take the crashing anymore.


<Edited by Host>

Jan 16, 2016 2:41 PM in response to bILECKY

I had the exact same problem as the one that you all have. I don't have money to buy a new one, or to replace something that MAY be wrong, so i started thinking about how to fix it. I read about a guy that found a metallic sticker on the back of the MLB, and he put a Post-it on to it, so i tried to do the exact same thing, and my macbook has been working fine since i did it. I made sure that was not the RAM the reason of the failure by doing a hardware test on the macbook.


I basically put a piece of paper (to insulate) between the top cover (the one next to the keyboard), and the ram slots. I don't know exactly where the metallic sticker may be, so i made sure that almost everything i could insulate with the paper was insulated. If still happens, you may made a mistake on the insulating process (i did it, that's why i'm telling you), just make sure that you are insulating to the sides, as well as to the front. I've testing the macbook, and so far has been working well, and doesn't freezes when i pressure the back cover where should be the RAMs (that's when it used to happened), and i've been moving it quite a lot, and doesn't freezes.

User uploaded fileUser uploaded file


If you are thinking on replacing something on your macbook, you may try this before spend any money on it. Just be sure of doing it only if you are not going to have any trouble with the warranty. Hopefully it's going to work!.


My Macbook Pro is 13 inches, Mid-2012. 2.5 GHz Intel Core i5, 4 GB of RAM and 512 MB of graphics card.


PD: If you find any grammar errors on the post, it's because English it's not my native language, and i don't practice it a lot haha

Jan 19, 2016 3:37 PM in response to ashlyn7371

Hi, everyone.


My name is Felipe, I'm from Brasil and I am really really happy and sad at the same time for finally finding a post here with this issue. I have the same MacBookPro 13' mid-2012 you all have and I also don't have any money to buy another laptop now. I have tried everything and I took my computer to every technician in town but nobody could solve it. I dont know whatelse to do, I just hope one day Apple will do something about it. Otherwise I may never trust this company again. I even thought about a lawsuit as some people mentioned here, but I am not sure if it would work since I bought my MPB in the USA on January, 2013.


Good luck for everyone, I'll try to do some of the tips you left here. Thank you.

Jan 20, 2016 10:11 AM in response to ashlyn7371

I decided to do what some people said here and asked a friend who is computer technician to remove the bottom RAM of my laptop. I'm using it for ar least 3 hours now and it still haven't crashed. I hope it doesn't crash anymore.

I am running my laptop now with only one of the original 2GB RAM that came with the laptop on the top socket, original logic board, SSD Samsung 850 EVO 250GB and it works fine. I have shaken the laptop, pressed the left bottom, put it upside-down and nothing happened.

Let's see for how long it will continue this way.

Thanks for the tips and good luck everyone!

Jan 27, 2016 11:20 AM in response to ashlyn7371

MBP 13" mid-2012. 2x4GB RAM cards. 756 GB HD. Problem as you all describe. As someone else said, bless you all for your experiments and patience and taking the time to record the results.


I followed the same paths many of you describe. Apple hardware test, Genius Bar visits. This thread led me to what has solved the problem for me - it is a spin on the RAM threads and the FOAM SPACER threads contained within this whole post.


Background:

My "barcode display failure" began after back-to-back incidents where I believe my machine overheated because it was not fully asleep when closed and placed in my backpack for a plane ride. Genius Bar pointed to ensuring the "allow network to wake from sleep" button was off. Genius Bar also pointed to selecting "sleep" from Apple menu and waiting until keyboard backlight goes off before closing lid if you'll be "packing up" to go somewhere (closing the lid to walk somewhere and re-open it a few minutes later isn't really a problem).


I mention the over-heating because I hadn't seen anyone else mention it. I do believe it is a contributor.


What I observed was that it _seemed_ like my problems were associated with moving the display. Genius Bar didn't agree after tests and said the disk drive cable needed to be replaced. They did that. Within a week, problems start again. I shelved the MBP for months because work had given me another. I was running Yosemite at the time (I think this is not relevant, but completes the picture).


Last week, I took the machine apart to examine the display cable. Found nothing unusual. Wanting to "jiggle it" while the machine was running, I observed that it powered up consistently with the bottom case off. This was a bit of an epiphany. Jiggling the display data cable had no affect. Nor did generally lightly touching the seated connectors or cables that were exposed.


(from here I put the back on and determined not to move it but reformat the hard drive, reinstall Yosemite then upgrade to El Capitan. The ability to do all of these things would tell me whether or not the machine was actually any good. NOTE - I still hadn't found this thread, or I'd have been saved loads of time.)


I closed it back up and found that, as many of you describe, "squeezing the case" from the bottom would cause it to freeze. But I could hard reset it and it would boot back up again.


The Aha:

The RAM comments intrigued me. I agree there is a design problem here. I noticed on the bottom case that there was a thick foam pad exactly over the memory bay that was factory installed. I also noticed that now (4 years after manufacture) this pad had compressed considerably and by laying it flat on a table and eyeballing across it, I saw that it was actually dented (thinner than original). Meaning that it likely did not provide the same mechanical support as it did out of the box.


Bit of an aside: Because I was in there, I popped both RAM chips and cleaned the contacts with an eraser then hit both and the rest of the machine with canned air to clean them up. (Because of the "insulating with a post-it" comment above, I looked closely beneath the RAM bay. Mine had OEM foam between the bottom of the RAM bay and the side of the case that is toward the keyboard. Nothing in there was conductive, so I didn't consider the post-it path described.)



My Solution:

Using a double-sided gel adhesive pad that I'd gotten from a hardware store, I cut a rectangle to match the size of the factory installed foam pad. This gel pad is about an 1/8" thick, so a touch thicker than the OEM foam. I added a piece of mylar that was about 1/32" thick, also cut to match the size, to the one side of the gel adhesive pad. I then double checked the pad and every part of the surface with an ohm-meter to make sure I hadn't mistakenly grabbed something that conducted - all good.


I then peeled off the OEM foam from the bottom case, peeled the second piece of backing from my gel pad, and stuck it on there. I then replaced the case, carefully pressing down to level everything up as much as possible.


I flipped the machine back over and learned that the thickness of this pad was _just_ enough to make the aluminum case bump out just a touch on the bottom, making that part of the case the same height as the four corner-feet. I put the plastic case (I think it was an incase) back on the bottom and its fine now.


So for me, I agree with what was posted earlier that there is at least a design flaw in the RAM bay, but it _looks_ to me like the flaw is not electrical, per se, but mechanical. My RAM is aftermarket, but has been in there since early 2014. It could be that the RAM requires the case to stabilize it from both sides to insure no intermittent connections occur. It could also be that the non-OEM RAM that nearly everyone on this thread is using is slightly different dimensionally than the OEM boards Apple installed. Hard to say.


One man's theory I suppose.


I hope some of you find this helpful. It fixed my MBP so I'm happy to have it in play again.


Again - thanks all of you for sharing.

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Macbook Pro screen glitches, 3 beeps, NOT THE RAM

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