Macbook Pro screen glitches, 3 beeps, NOT THE RAM

My Macbook pro has been having screen glitches randomly with lines appearing on the screen and then it suddenly shuts down. Sometimes It beeps 3 times (what everyone claims is a ram issue) and sometimes it does not beep and will just start right back up again. I'm currently using it right now and it seems to be okay but this is always the case. It works fine and then all the sudden it glitches and shuts down. I


I have had the Ram replaced TWICE and have had the ram readjusted in case it has fallen out of place. my computer has passed every hardware test imaginable. Sometimes when I scroll on safari, chrome or anywhere (when its working) the screen glitches and lags really bad. MY computer is literally unusable. I am in nursing school and my computer is vital PLEASE someone help me!!!!


Here is just some details and extra info about what I've tried and researched:

I am currently using it in "safe boot" mode and I turned the SMS (sudden motion sensor) off.

I have done so much research on this issue here is what I have found thus far, obviously the ram issue, A GPU issue, A logic board issue (lets pray its not), a battery issue or a issue with Mavericks. Could it be something I downloaded?


Mac details:

13 Inch MacBook Pro Mid 2012

Processor: 2.5 GHz Intel Core i5

Memory: 4GB 1600 MHz DDR3

Version: 10.9.1

Graphics Intel HD Graphics 4000 1024 MB


This is what it says under SYSTEM INFORMATION Hardware>Memory.Memory Slots:


ECC: Disabled

BANK 0 / DIMM0

Size:2GB

Type:DDR3

Speed:1600MHz

Status:OK

Manufacturer: 0X02FE

Part Number:0x45424A3230554638424455302D474E2D4620


then it has BANK 1/DIMM0 and basically says the same thing

MacBook Pro, OS X Mavericks (10.9.1), SOMEONE PLEASE PLEASE PLEASE HELP

Posted on Aug 5, 2014 3:32 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 31, 2017 8:38 AM

I had the same problem (3 beeps, horizontal colored lines) with my 13" MacBook Pro (A1278 mid-2012) and it manifested itself a few minutes, sometimes an hour, after the computer was turned on. Then, after it happened once, it would restart, and then happen again right away.


I tried replacing the RAM, I tried switching the RAM around in the different slots in various combinations. Then, it came down to me replacing the logic board. I ordered the right part online (661-6159), I followed all the instructions step-by-step (MacBook Pro 13" Unibody Mid 2012 Logic Board Replacement - iFixit). Meanwhile, I noticed a ton of dust in the fan vent and under the logic board, so I cleaned all of that up. Also, I noticed that on the original part, there was basically no thermal paste left between the copper heat sink and the processor. When I tried to turn on the MacBook, nothing happened. I think the part was DOA, so I am sending that back for a refund now. Then, it occurred to me that the issue might actually be due to the MacBook overheating. I cleaned up all the crusted thermal paste, removed all the caked-on dust from underneath the logic board, in the fan and in the heat sink venting slots. I put everything back together with a fresh layer of thermal paste, closed everything up, and.... like magic, everything works now.User uploaded file

174 replies
Question marked as Top-ranking reply

Dec 31, 2017 8:38 AM in response to ashlyn7371

I had the same problem (3 beeps, horizontal colored lines) with my 13" MacBook Pro (A1278 mid-2012) and it manifested itself a few minutes, sometimes an hour, after the computer was turned on. Then, after it happened once, it would restart, and then happen again right away.


I tried replacing the RAM, I tried switching the RAM around in the different slots in various combinations. Then, it came down to me replacing the logic board. I ordered the right part online (661-6159), I followed all the instructions step-by-step (MacBook Pro 13" Unibody Mid 2012 Logic Board Replacement - iFixit). Meanwhile, I noticed a ton of dust in the fan vent and under the logic board, so I cleaned all of that up. Also, I noticed that on the original part, there was basically no thermal paste left between the copper heat sink and the processor. When I tried to turn on the MacBook, nothing happened. I think the part was DOA, so I am sending that back for a refund now. Then, it occurred to me that the issue might actually be due to the MacBook overheating. I cleaned up all the crusted thermal paste, removed all the caked-on dust from underneath the logic board, in the fan and in the heat sink venting slots. I put everything back together with a fresh layer of thermal paste, closed everything up, and.... like magic, everything works now.User uploaded file

Feb 14, 2018 3:41 PM in response to ashlyn7371

I have a MBP 15" early 2011, had the logic board replaced in the apple program for the video chip, after that, i started to get kernel errors once in a while, all was pointing to RAM, but never could actually find the defective stick tried many, after a while of seating and reseating the sticks and a fresh install os the macOs it stopped for almost a year with no problems i thought i was done; only to begin crashing, powering off and beeping this week.

i've been reading forums and watching this video

https://www.youtube.com/watch?v=xpagfXra...

and having exactly the same problem as this.

So I took it apart again, and what did i find... apparently, as i said, and for everyones happines it migh not be the soldering at all!!

It seem the CLIPS that hold the stick closest to the keyboard are worn and do not have enough pressure so they do not hold the ram in place all the time, a little bump and the stick spings up like half a milimeter and the problem appears.

What did i do? Got a 1.5mm (.60 cal) piece of flat styrene about 3mm wide and 7 or 8 mm tall, put BOTH RAM sticks in place and with a little plastic tip/spudger push down the stick closest to the keyboard so the clip can make its full travel inward and insert the styrene pieces one in each side in the slots between the clip and where the screws for the backet are and then push them towards the RAM contacts to make pressure inward so the clips are pressed firmly agasint the sticks (you wont be able to remove the sticks without removing this styrene pieces).

User uploaded file

I did this, the MBP started with no problems, i can now shake it and won't freeze and/or beep at all.

I'll try to make a video or at least a photo guide showing and post the link (it will be my first YT video so be nice hahaha) so it shows the fault and fix clearly

Sep 18, 2017 12:52 PM in response to ashlyn7371

Thanks everybody for your input. I was having the same problems with my mid-2012 13" MacBook Pro (purchased new in 2015) after about two years of use: computer would freeze, screen would start to glitch, then shut down, and beep three times repeatedly. I did lots of research and got lots of advice. Eventually, I performed the fix suggested in this discussion. Turned out to be a faulty RAM slot (the one closest to keyboard.) Originally I had 4 Gig RAM cards in each slot. I removed the RAM card closest to keyboard, and replaced the other RAM slot with a 8 Gig RAM card. Computer ok now.

Sep 12, 2017 6:29 PM in response to igbee

Thanks for posting igbee. This solved the issue I was having as well. I had 2 4GB memory cards and removed the top card (closest to the keyboard). My laptop is working normally now. Before that, just as everyone else, the screen randomly distorted, and shut down. Occasionally I would get the 3 beeps. I could cause the distortions and shut downs by bumping the ram with my fingers. The top slot had to be going bad. Quick fix for $0 and no time spent leaving it to be repaired. At some point I may want to have it fixed but for now I'm happy with how it is operating.

Sep 15, 2017 5:27 PM in response to ch-eck

Before I realized this machine was only going to allow me to use one slot, I bought a 16GB kit from Crucial.


The kit was two 8GB DDR3L - 1600 SODIMM 1.35VCL11 modules. The CT number was: CT2K8G3S160BM.


The 8GB DIMM has been working fine for several months. Performance seems fine. Slowdowns on this machine recently are all tied to the changes in iCloud services. (What a train wreck Apple has made of that.)


(And, yes - I have a post in this thread way up there - I'd convinced myself that it was a mechanical problem - but the fix I posted only lasted a few weeks, then it began to recur.)

Dec 18, 2017 9:51 PM in response to OGELTHORPE

I saw your advice and did the SMC Reset and the NVRAM Reset, while it at first happened less, I had a harder time getting my computer to do the Apple Hardware Test (AHT) but finally got this report below but don't know how to read/understand it except the fact that it was a Kernel Panic, can you please tell me what it means or what I should be googling/looking into:


Anonymous UUID: B919B7A0-455D-FB8C-338F-D73C1356923E


Mon Dec 18 21:17:34 2017


*** Panic Report ***

panic(cpu 0 caller 0xffffff8000e16df2): Kernel trap at 0xffffff8000f28ba2, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000020018, CR3: 0x0000000002437001, CR4: 0x00000000000626e0

RAX: 0xffffff81ea27bbd8, RBX: 0xffffff8001395894, RCX: 0x0000000000020000, RDX: 0xffffff801e5c2ad0

RSP: 0xffffff81ea27bba0, RBP: 0xffffff81ea27bc30, RSI: 0x0000000000000000, RDI: 0xffffff801e5c2ad0

R8: 0xffffff8021217980, R9: 0x0000000000000002, R10: 0x0000000000000000, R11: 0x0000000000000246

R12: 0xffffff8025678142, R13: 0xffffff8025678170, R14: 0x000000000000000b, R15: 0xffffff801ee4b808

RFL: 0x0000000000010206, RIP: 0xffffff8000f28ba2, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000020018, Error code: 0x0000000000000002, Fault CPU: 0x0


mp = 0xffffff801edb5c00, phys = 0x28f1c00, prev (0x7: 0xb13000-0xc00000)

vp = 0xffffff801edb5c00, phys = 0x3b1ba50f0, prev (0xb: 0xffed8000-0xfff00000)

0xffffff801edb4000: YAAAAGQAAABqAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABAICA gAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAACAgB4fCQcgAACACAAAACETGg2GU6LTgYMZPwACAgACKggAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAADAgEAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAG1hcCBhdXRvX2hvbYgThx6A////AAACAP8PAAAAAAA h/////z8AAACAxvEfYIksISDrLRAAPtseAFLbHtBBsYKwAEYBMIwsIVBI2x4IAFAEAAAIAAAEAAAAAgA AAQAALBQAAABhdXRvZnMAAC9uZXQtaG9zwMwAAOAODu7u4E7u5G7eBGWAACAgBLA5gBcgAAH8/zeAAw0 2YNANAAAA

0xffffff801edb5000: dwAAAIAAAACMAAAAAAAAAAAAAAAAAAAAAACAgB4fCQcgAACACAAAACETGg2G06LTgoMaPkQBMwACKQQ AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AADAwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAwMAeHwkHLQAGgAgAAAAhExoJidMiE4aPGn9oAuoAAhoAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAIgWhx6A////AAACAP8PAAAAAAAh/////z8AAACAy/E fQIssIenaLBAASNseAFzbHmAtRgFQAEYBcHjkHvBA9iOgd+QegP///1BS2x4AEBAEABAQAGjyWR5kZXZ mL2RldgAAAgD/DwAApSEGAAAAACH/////PwAAAIAD3x6Ad+QegP///5vAixrge08BetcAAEgCRwGQ/0U BkCZCLBCBZyUwfuQeANCABAAAXYAAEAAAAAAQAEwVpwQHr2kCB7VoAkVgPgICAAABEQAAAGhmcwDMAAA MDg7u7uDu7o4OAAAAwwANzgwAIOCO7uDgTu7uHg4ADQEgAAgCAWwOOAUIwBL/Aw4mAIZFJhPMAQIAghA Au767OYAXIAAA/g844IEBAUq9AAAA

0xffffff801edb6000: WwAAAF8AAABlAAAAAAAAAAAAAAAAAAAAACAgIAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwgIAaH4oHLQAKQAoxAAAAABIDABAAAIAAFn0AAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAHh8JByAAAIAAAAAAAAAiAS9kZXYvZGlzazBzMgi45B6A////AAAAAgABAAAAAEA AAwAAAAAgAAD6IQYApyQGAAAAACEAf+QeAQAAAMAD3x5AZtseABAAAAAAAgD/DwAAAAAAIf/////AnL8 eAgAAAAAAAADgDu7gBs4GDgzsAAAAghAAu/4POAL8DzhQggkQIAAIAgEADgAA

Backtrace (CPU 0), Frame : Return Address

0xffffff81ea27b850 : 0xffffff8000d2ad21

0xffffff81ea27b8d0 : 0xffffff8000e16df2

0xffffff81ea27ba90 : 0xffffff8000e33ca3

0xffffff81ea27bab0 : 0xffffff8000f28ba2

0xffffff81ea27bc30 : 0xffffff8001162d90

0xffffff81ea27bcf0 : 0xffffff8001157125

0xffffff81ea27bd20 : 0xffffff8000f3dd0b

0xffffff81ea27bdd0 : 0xffffff8001154627

0xffffff81ea27beb0 : 0xffffff8000f576ab

0xffffff81ea27bed0 : 0xffffff8000f41fc4

0xffffff81ea27bf40 : 0xffffff8000f4c177

0xffffff81ea27bf50 : 0xffffff800124b376

0xffffff81ea27bfb0 : 0xffffff8000e344a6


BSD process name corresponding to current thread: launchd


Mac OS version:

14F1021


Kernel version:

Darwin Kernel Version 14.5.0: Tue Sep 1 21:23:09 PDT 2015; root:xnu-2782.50.1~1/RELEASE_X86_64

Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758

Kernel slide: 0x0000000000a00000

Kernel text base: 0xffffff8000c00000

__HIB text base: 0xffffff8000b00000

System model name: MacBookPro8,1 (Mac-94245B3640C91C81)


System uptime in nanoseconds: 724826775781

last loaded kext at 261780166309: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f834c8000, size 69632)

last unloaded kext at 322983519394: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f834c8000, size 61440)

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.70

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 110.19.6

com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 272.18.3

com.apple.driver.AppleMikeyDriver 272.18.3

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.ApplePolicyControl 3.10.25

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.driver.AppleIntelHD3000Graphics 10.0.0

com.apple.driver.AppleBacklight 170.7.4

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 327.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleSDXC 1.6.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.kext.triggers 1.0

com.apple.AppleGraphicsDeviceControl 3.10.25

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 272.18.3

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleGraphicsControl 3.10.25

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleHDAController 272.18.3

com.apple.iokit.IOHDAFamily 272.18.3

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.iokit.IOBluetoothFamily 4.3.6f3

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IO80211Family 730.60

com.apple.iokit.IOFireWireFamily 4.5.8

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 398

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 16 GB, SMC 1.68f99

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x8502, 0x505344333847313333333253000000000000

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x8502, 0x505344333847313333333253000000000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.6f3 16238, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: TOSHIBA MK3265GSXF, 320.07 GB

Serial ATA Device: MATSHITADVD-R UJ-8A8

USB Device: Hub

USB Device: iPhone

USB Device: IR Receiver

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1



On the end note, I did do a check on the System Information > Memory and when it glitches, it freezes everything, but the RAM doesn't display the Serial information ever, however, it does state that both are okay before, during and after the error everyone else gets. (I have the Macbook Pro 8, 1 - 13" Early 2011 Model and upgraded the RAM a few days ago when this started. I used Crucial to make sure I had the right type use able for my MB.)

Jul 26, 2017 1:09 AM in response to Pokeaang

I'm using a mid 2012 13" Macbook Pro which I bought in April 2016 after my 2009 model finally died.
I immediately upgraded the 4GB memory to 8GB with two sticks from the 2009 & added the 250GB SSD, making sure to reinstall the system. Everything was great until literally two weeks after it was out of warranty I was getting the 'barcode' & three beep crashes. I'd find myself opening up my Macbook & reseating the RAM several times a day!

User uploaded file
A visit to the Genius bar could find nothing wrong with the computer, but the crashes persisted despite numerous RAM reseats SMC & PRAM resets. Finally I tried the very simple advice about just using one RAM stick in bank 0 & since then there have been no crashes when using a single 4GB module. After reading that the Macbook could accept an 8GB module I upgraded though it's slightly annoying to have to spend $80 & discard two perfectly good 4GB modules. I'm a long term user of Apple products, with a Macintosh LCII & iMac DV that still work & G4 & 2009 MacBooks that don't. Yet it does seem a little odd that the Genius bar staff were completely unaware of the barcode RAM issue or how simple the fix is. It's also strange to me that this computer can support 16GB of RAM but the technical documentation only says 8GB. I do like Apple products, but I feel they should be doing more about this issue which seems quite common.

Jul 26, 2017 8:37 AM in response to amorto

You have the correct info on the 2012; here are the specs for the 2009 which clearly show a different speed:


https://support.apple.com/kb/sp649?locale=en_US


As for the RAM, here is the information that it does allow more than 8 GB RAM as do quite a few Macs:


User uploaded file


from here:


http://www.everymac.com/systems/apple/macbook_pro/specs/macbook-pro-core-i5-2.5- 13-mid-2012-unibody-usb3-specs.html

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Macbook Pro screen glitches, 3 beeps, NOT THE RAM

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