3 Replies Latest reply: Mar 11, 2015 5:37 PM by rxbike
Tapple_t Level 1 (0 points)

I’m on OSX 10.9.4 using Safari 7.0.5 on a July ’14 15” Macbook Pro. Occasionally, when I swipe back with the two finger gesture to go to a previous page, about 5% of the new page slides into view and then the entire tab freezes. The tab is entirely frozen in this state and going to a new url has no effect. I have to close the tab and open a new one to resume browsing.

 

When this problem begins certain gestures also become disabled across the whole OS. The ones I’ve noticed becoming disabled are pinch-to-zoom and the rotation gesture.

 

This has been happening every few hours. Once it starts happening restarting or resetting the PRAM seems to solve the problems, but it’s not long before it starts again. From searching the forum this problem dates back to at least November ’13 and it’s quite annoying, so I wanted to check whether there’s been any progress in solving it.


MacBook Pro (Retina, 15-inch, Mid 2014), OS X Mavericks (10.9.4)
  • Carolyn Samit Level 10 (103,365 points)

    Open a Finder window. From the Finder menu bar click Go > Go to Folder

     

    Type or copy paste the following

     

    ~/Library/Caches/com.apple.Safari/Cache.db

     

    Click Go then move the Cache.db file to the Trash.

     

    Quit and relaunch Safari to test.

     

    If that didn't help, try troubleshooting extensions and third party plug-ins.

     

    From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.

     

    If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

  • Tapple_t Level 1 (0 points)

    For now this seems to have resolved it. Thanks.

  • rxbike Level 1 (0 points)

    This has not helped me. I've also tried resetting PRAM, still freezes, Turn off/on track pad, no help, put to sleep and wake up no help. All this started immediately after installing security update 2015-02 today.