2 Replies Latest reply: Aug 6, 2014 7:52 AM by Demo
hmsalleh Level 1 Level 1

Can I cancel  purchase from the store ? What Is the process ? I bought it a few hours ago and have deleted it..


iPad, iOS 7
Solved by King_Penguin on Aug 6, 2014 7:38 AM Solved

All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com

 

If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • King_Penguin Level 10 Level 10
    expertise.itunes
    iTunes

    All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com

     

    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Demo Level 10 Level 10
    expertise.ipad
    iPad

    Just a note for your edification... Deleting the purchase doesn't do a thing other than to remove it from your device. As the terms of all of the Apple iTunes/App Store and iBooks Stores are "All sales final", you will have to contact a human being via email or via the links that King Penguin provided. It will be up to their discretion as to whether they decide to refund the purchase price to you.