Yaqoob Khan Zazai
Level 1 (0 points)

Q: Sim not valid on activation setup

Hello apple team,

Recently my brother sent me iPhone 5s from uk to pakistan which was locked to O2+Tesco  ,when I turn it on it show me message sim not valid when I try to factory unlock ,unlocking service told me that you must have access to home screen before factory unlocking but I am stuck at activation screen and can't access to home screen how can I get rid of this problem ??? And get access to home screen. .

iPhone 5s, iOS 7.1.2, Silver 16 gb

Posted on Aug 6, 2014 1:50 PM

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Yaqoob Khan Zazai

Q: Sim not valid on activation setup

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  • by Ralph Landry1,

    Ralph Landry1 Aug 6, 2014 1:53 PM in response to Yaqoob Khan Zazai
    Level 8 (41,782 points)
    Aug 6, 2014 1:53 PM in response to Yaqoob Khan Zazai

    This is the process for unlocking an iPhone:iPhone: About unlocking  This can only be done by the carrier the iPhone is locked to.  Are you dealing the the carrier, O2 Tesco?  Apple does not unlock iPhones.

  • by wegras,

    wegras wegras Aug 6, 2014 1:58 PM in response to Yaqoob Khan Zazai
    Level 6 (15,194 points)
    Wireless
    Aug 6, 2014 1:58 PM in response to Yaqoob Khan Zazai

    This a user to user forum .Apple do not read or respond here

    The only way for that iPhone to work is to ask Tesco to unlock it

    They will not do that if the iPhone is Pakistan and you are not an active customer on their network

    No-one other than Tesco, the carrier who locked the iPhone , can unlock it

    Anyone else claiming they can is a scam to take your money

    You have an iBrick ,send it back to your brother