Marthoven

Q: Malware

I have some type of Malware in my computer. I was using  Safari and a page popped up saying  "Your Browser has been blocked  All activities of this computer have been recorded." I wasn't doing anything illegal but it is saying I did and a lot of legal sounding jargon. I can't do anything in Safari and all web pages are lock open and just a bleep sound as I do anything with Safari.

Posted on Aug 6, 2014 5:16 PM

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Q: Malware

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  • Helpful answers

  • by Kappy,Apple recommended

    Kappy Kappy Aug 9, 2015 1:39 PM in response to Marthoven
    Level 10 (271,133 points)
    Desktops
    Aug 9, 2015 1:39 PM in response to Marthoven

    The Safe Mac » Adware Removal Guide: Download now (TSMART.zip)

     

    Helpful Links Regarding Malware Protection

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

    See these Apple articles:

     

      Mac OS X Snow Leopard and malware detection

      OS X Lion- Protect your Mac from malware

      OS X Mountain Lion- Protect your Mac from malware

      OS X Mavericks- Protect your Mac from malware

      About file quarantine in OS X

     

    If you require anti-virus protection Thomas Reed recommends using ClamXAV. <This is a Direct Download Link> (Thank you to Thomas Reed for this recommendation.)

     

    From user Joe Bailey comes this equally useful advice:

     

    The facts are:

     

    1. There is no anti-malware software that can detect 100% of the malware out there.

    2. There is no anti-malware that can detect anything targeting the Mac because there

         is no Mac malware in the wild, and therefore, no "signatures" to detect.

    3. The very best way to prevent the most attacks is for you as the user to be aware that

         the most successful malware attacks rely on very sophisticated social engineering

         techniques preying on human avarice, ****, and fear.

    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on

        your computer is intended to entice you to install their malware thinking it is a

        protection against malware.

    5. Some of the anti-malware products on the market are worse than the malware

        from which they purport to protect you.

    6. Be cautious where you go on the internet.

    7. Only download anything from sites you know are safe.

    8. Avoid links you receive in email, always be suspicious even if you get something

        you think is from a friend, but you were not expecting.

    9. If there is any question in your mind, then assume it is malware.

  • by Linc Davis,Apple recommended

    Linc Davis Linc Davis Aug 6, 2014 5:24 PM in response to Marthoven
    Level 10 (207,978 points)
    Applications
    Aug 6, 2014 5:24 PM in response to Marthoven

    It's not malware. It's a JavaScript scam that only affects your web browser, and only temporarily.

    1. Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.

    2. From the Safari menu bar, select

              Safari ▹ Preferences... ▹ Security

    and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.

    Close the malicious window or tab.

    Re-enable JavaScript and close the preferences dialog.

    3. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select

              Safari Preferences... Privacy Remove All Website Data

    to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

  • by MadMacs0,

    MadMacs0 MadMacs0 Aug 6, 2014 6:36 PM in response to Linc Davis
    Level 5 (4,791 points)
    Aug 6, 2014 6:36 PM in response to Linc Davis

    Linc Davis wrote:

     

    3. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary....

    I have often been able to use Safari's back button ◀︎ to stop it long enough to choose Preferences and disable JavaScript.

  • by cbergevin,

    cbergevin cbergevin Aug 6, 2015 1:25 PM in response to Linc Davis
    Level 1 (0 points)
    Aug 6, 2015 1:25 PM in response to Linc Davis

    Thank for this!