User profile for user: Levy iOS
Levy iOS Author
User level: Level 1
5 points

What happened to my iPhone 5?

Hello, everyone.

My iPhone has been crashing many, many times and I saw the error logs. In many of these error logs, it was written: {"bugtype":"110"}.

I've already tried to update my iOS but it didn't work.

Today, August 6th, 2014, my iPhone 5 crashed definitely and I can't neither turn it on nor turn it off. I can't do anything with it. It's stuck in a white screen surrounded by a grey outer thing, just like this:

User uploaded file

It is completely stuck, it is like that for more than an hour.

So, what do you say? What happened to it? How can I solve this problem [if it is solvable]?

Thanks for your patience.

iPhone 5, iOS 7.1.2

Posted on Aug 6, 2014 5:24 PM

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User profile for user: Ralph Landry1
Ralph Landry1
User level: Level 8
41,856 points

Aug 6, 2014 5:37 PM in response to Levy iOS

You could also try a restore using recovery mode to connect to a computer running iTunes per http://support.apple.com/kb/HT1808 but recovery mode erases all content and settings. You don't seem to be in a good position right now anyway.


You could also try the Apple store genius bar and have the techs check it out and see if there is a hardware failure.

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User profile for user: Levy iOS
Levy iOS Author
User level: Level 1
5 points

Aug 6, 2014 6:02 PM in response to modular747

I was waiting for the release of iOS 8. A Saturday, my iPhone suddenly got stuck in recovery mode. Then, I had to install the latest iOS version a week ago or so and registered ny iPhone as a new one with no error at all. After that, the iPhone continued to crash. I never jailbroke and I'll never jailbreak it. And it is stuck in that white screen up to now and I can't do anything.

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What happened to my iPhone 5?

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