MarkInThePike

Q: Remote Desktop 3.3   transfer from an old MacBook Pro new MacBook Pro

I have a 10 seat license for Remote Desktop 3.3   I want to transfer it from an old MacBook Pro running 10.6.8 to a new MacBook Pro running 10.9.4  First will 3.3 run on Mavericks. Second do I have to de-authorize the software on the old MacBook Pro first?  I've already tried the install fix posted at http://support.apple.com/kb/TS4055, but it hangs up after I put in the serial number. I would appreciate any help.

MacBook Pro

Posted on Aug 6, 2014 5:31 PM

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Q: Remote Desktop 3.3   transfer from an old MacBook Pro new MacBook Pro

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  • by iToaster,

    iToaster iToaster Aug 7, 2014 1:42 AM in response to MarkInThePike
    Level 3 (739 points)
    Aug 7, 2014 1:42 AM in response to MarkInThePike

    try updating to the latest version 3.7.2

    3.3 is quite old and doesn't have support for maverick

     

    Apple Remote Desktop 3.7.2 Admin

     

    • Fixed scanner issue causing wrong IP addresses to be displayed
    • Changes to view order of screens in multi-observe mode
    • Support for OS X Mavericks
    • Automatic copy and paste between local and remote computers
    • Improved support for Mac systems with multiple displays and multiple IP addresses
    • Enhanced multi-observe with gesture support for swiping between screens
    • Improves overall reliability of the Remote Desktop application and screen sharing sessions