Holous1280
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Q: How do I change my Apple ID security questions

How can I change my Apple ID security questions?

iPad

Posted on Aug 6, 2014 5:48 PM

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Holous1280

Q: How do I change my Apple ID security questions

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  • by Niel,

    Niel Niel Aug 6, 2014 5:49 PM in response to Holous1280
    Level 10 (314,466 points)
    Mac OS X
    Aug 6, 2014 5:49 PM in response to Holous1280

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.

     

    It isn't possible to create a rescue email address without correctly answering two of the questions.

     

    (110608)

  • by Kappy,

    Kappy Kappy Aug 6, 2014 5:50 PM in response to Holous1280
    Level 10 (271,811 points)
    Desktops
    Aug 6, 2014 5:50 PM in response to Holous1280

    Alternatives for Help Resetting Security Questions and/or Rescue Mail

     

         1. If you have a valid rescue email address, then use this procedure:

             Rescue email address and how to reset Apple ID security questions.

     

         2. Fill out and submit this form. Select the topic, Account Security. You must

             have a Rescue Email to use this option.

     

         3. This is the only option if you do not already have a valid Rescue Email.

             These are telephone numbers for contacting Apple Support in your country.

             Apple ID- Contacting Apple for help with Apple ID account security. Select

             the appropriate country and call. Ask to speak to the Account Security Team.

     

         4. Account security issues almost always require you to speak directly to an

             Apple representative to securely establish your identity as the account holder.

             You can set it up so that Apple calls you, either immediately or at a time

             convenient to you.

     

                1. Go to www.apple.com/support.

                2. Choose Contact Support and click Contact Us.

                3. Choose Other Apple ID Topics and choose the appropriate topic for

                    your issue.

                4. Follow the onscreen instructions.

     

             Note: If you have already forgotten your security questions, then you cannot

             set up a rescue email address in order to reset them. You must set up

             the rescue email address beforehand.

     

    Your Apple ID: Manage My Apple ID.

                            Apple ID- All about Apple ID security questions.

  • by Texas Mac Man,

    Texas Mac Man Texas Mac Man Aug 6, 2014 6:05 PM in response to Holous1280
    Level 8 (46,611 points)
    Aug 6, 2014 6:05 PM in response to Holous1280

    See Kappy’s great User Tips.

     

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

    https://discussions.apple.com/docs/DOC-4551

     

    Rescue email address and how to reset Apple ID security questions

    http://support.apple.com/kb/HT5312

     

    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html

     

    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57

     

    About Apple ID security questions

    http://support.apple.com/kb/HT5665

     

    If you forgot the answers to your Apple ID security questions

    http://support.apple.com/kb/HT6170

     

     Cheers, Tom