I am traveling with my MacBook Pro and opened my iTunes library. I have iTunes Match also. Some of my albums have the cloud with the down-pointing arrow...but they won't play and when you click on it, nothing happens. What am I missing?
iMac, Mac OS X (10.7.2)
Do you have a good Internet connection?
jim
I don't think this is the issue, otherwise none of them would play.
Called Apple Support - they had me run Disk Utility and repair permissions, restart iTunes - that solved the problem... Thanks for your suggestion.
I will try that on my Macbook Pro when I get home, if I can figure out how to do it (some more detailed instructions would help. . .). The problem I'm having is songs I ripped from CDs into my iTunes library. The songs and CDs are all available for purchase on iTunes, so I'm not talking about some obscure music. iTunes recognizes them. Some of the songs from a given CD play; others do not. In two cases, entire albums won't play. were originally ripped from CDs into my iTunes library on an HP computer running Windows 7 (my Macbook doesn't have a CD drive). All of the songs appear and play fine there. However, the "grayed out" iCloud icon problem exists (and I can't play those songs) on my Macbook, my iPhone 5S or on my PC at work - which leads me to believe it's an iCloud or iTunes problem. . .
Hi there - to run Disk Utility you can go to Spotlight (the looking glass in the top right hand corner) and type in "Disk" When you see "Disk Utility", open it highlight your Mac HD in the left-hand corner...and then click on "Repair Disk Permissions" and let it run until it is complete. Then (assuming it fixed any errors), you can close out, re-start the MacBook and hopefully everything will work smoothly! 🙂
I tried this, and it didn't solve the problem. Any other ideas how to get past the "grayed out" iCloud issue so I can play the songs I ripped from my CDs?
Sorry, I don't...but I got that answer by calling Apple Support - so try that. Good Luck!
BTW, by "try that"...I meant try calling Apple Support and get them to figure it out. Ask for iTunes support... Good Luck!
thanks for posting this.
I was having the same issues on My Macbook - Air.
this fixed the problem.
-Cheers
David Kenner
why won't iTunes play some songs from the cloud
