cannot locate song
when I click on a song in my library on my pc it tells me that I cannot locate it and shows an exclamation point next to it. This has happened since I transferred to a new laptop
Hi Elenafgg,
When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. If you recently bought a new laptop, the iTunes Media folder may not have been transferred from the previous machine. For this issue, see the following article:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
If you do not have access to the old machine and your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
http://support.apple.com/kb/HT2519
Thanks,
Matt M.