My iPod won't sync with iTunes

This did not work, I am using an apple USB Cord. I also have issues with connecting to Itunes Store from my desktop; gave up trying; I am able to get to it under a different user's acct, but not my main administrative user. I worked back and forth with apple and with Kaspersky.....nobody has been able to fix and gave up. Now I cannot sync? I have done system restores, I have uninstalled and reinstalled Itunes, Kaspersky....many other suggested fixes from the community....nobody has given me any suggestions that work.

Hello super_raccoon

If you cannot get your iPod touch to show up in iTunes, the check out the article below to get it sorted out.

iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538

Regards,

-Norm G.

its doing the same thing for my mac computer... very frustrating

i had this same problem. after countless hour of searching and uninstalling/B.S. that apple support and the so called "community specialists" tell you to do i finally figured it out.

you need to use an apple brand cord. aftermarket usb/charging/firewire cables will not work to sync ipod/iphone/ipad. they will charge your things but will not transfer info.

i repeat for people wasting hours searching for an idea...........

you need an apple brand usb cord to sync ipod.

you need an apple brand usb cord to sync iphone.

you need an apple brand usb to transfer any data.

apple should sticky this solution at the top of all their support pages so people don't waste their time going through all the worthless steps apple tells you to do.

Thanks BB!!! I had the issue and as soon as I read your post I knew you were right!!! Thanks

It happened to me, too. But in my case, this occurred after I had restored my iPod nano. I went to the drop down menu just like you did and still wasn't able to get darn device to synch.

But then I realized that, because I had restored my iPod to factory settings, there was no data checked to be synched, so I was able get iTunes and iPod synched when I checked the boxes.

Could it be the same thing with you?

Here is what fixed it for me. I have a Dell running W 10. I reinstalled itunes like they told me to. But, they didn't say I also needed to make sure all of the associated Apple programs had to be uninstalled, like Bonjour, Apple Software Update, etc. After I did this, the reinstalled itunes worked like a champ. Thanks to Shalisa at Apple tech support for helping!!

jimhfoster did you notice the post is 1 year old? I not think the poster is still waiting for an answer. Also, at the time there was no Win 10.

Well, when I searched for this particular issue, this is the first post I found. According to the Apple tech who helped me, lots of W 10 users are having the same problem as I had. Thus, I thought it would be helpful to post what worked for me.

Best,

Jim

But nobody is going to b looking at a discussion that originated before Win 10 was released.

Jim,

Your post was actually VERY helpful, regardless if this was posted a year earlier or not. I have Win10 and this problem just occurred for me. Seeing this discussion first, I scrolled through and luckily found your post, so, many thanks for that. Works great now.

Glad to hear it was helpful. Based on someone else's suggestion, I am going to start a new thread specifically dealing with syncing issues with W 10.

That would be a very helpful decision. Once again, thank you.

I hope jimhfoster's fix helps me. I can't get my iPod touch to sync. I follow the steps very carefully and nothing works. I hate iTunes with a passion.

Have you tried backing up to iTunes/computer and then restoring from that backup backup and then syncing?

iOS: Back up and restore your iOS device with iCloud or iTunes