Jem717

Q: My Touch ID is forgetting my fingerprint

My I phone 5S Touch ID is forgetting my fingerprint and is doing the same thing on my mums I phone 5S too? Why is this is there a way of stopping this? We both only have one finger assigned to the phone each and the I phone is still not recognising the fingerprint on either phone, I have restarted my phone to try and start fresh but it makes no difference please help, we got the i phones new and not long ago either Hope you can help

iPhone 5s, iOS 7.1.2

Posted on Aug 7, 2014 6:46 AM

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Q: My Touch ID is forgetting my fingerprint

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