I have tried buying an in app purchase for DM4E app on my iPhone 4. After I select purchase full version I put in my Apple ID but it will not update my app. How can I fix it?

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I have tried buying an in app purchase for DM4E app on my iPhone 4. After I select purchase full version I put in my Apple ID but it will not update my app. How can I fix it?

I Am trying to buy a full version of DM4E app through an in app purchase. I have selected to buy the full version then I enter my appleID but it will not go any farther.

iOS 7.1.2

Posted on Aug 7, 2014 7:17 AM

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Answer 1

matt00

Level 5

4,041 points

Aug 9, 2014 11:31 AM in response to Jroll121

Hey Jroll121,

Thanks for the question. If you haven’t already done so, let’s attempt some of the basic troubleshooting steps for applications purchased from the app store:

iOS: An app you installed unexpectedly quits, stops responding, or won’t open

http://support.apple.com/kb/TS1702

Thanks,

Matt M.

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