I bought registration code for Win QT Pro and received a e_mail with it! However, when I insert it in the QT Preferences window it does not accept the code as valid. What to do?
QuickTime Pro-OTHER, Windows 7
Hello Akapet,
Thanks for using Apple Support Communities.
Make sure you're entering the registration key correctly by following the directions in the support article below:
About QuickTime 7 Pro registration keys (codes)
http://support.apple.com/kb/HT2240
Take care,
Alex H.
I had the same problem. Everything is entered correctly. How about you come up with something I haven't already tried. Tech support is just reading off the internet, something I've already done. I spent an hour being bounced around on the phone. Finally was told I would get my money back. .
I realize this is late, but I came across the fix a few minutes ago while helping a client. Along with the activation key, the email will say "Registered to:" . Make sure to type whatever that says into the activation window in Quicktime. My client's email address was automatically populated in the field, but needed to be her name as it was shown in the email AKA "John Doe"
registration code pasted from e_mail is invalid, What to do?
