iPod been restored on Mac laptop can't connect to iTunes on windows

Question

IiPod was restored on Apple Mac laptop I want to copy music to my iPhone 4 but can't with iTunes on my windows laptop why?

iPod classic, iOS 1.x

Posted on Aug 7, 2014 11:19 AM

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Answer 1

Community Specialist

Hello there, lisafromelville.

This Knowledge Base article provides some great information for resolving issues with you iPod not being recognized on your computer:

Additionally this article will help if it's not recognized in My Computer or iTunes:

If you are still unable to connect to iTunes, then you may just want to restore the iPod on your computer:

Thanks for reaching out to Apple Support Communiites.

Cheers,

Pedro.

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