2 Replies Latest reply: Aug 14, 2014 12:18 PM by Technician7
Technician7 Level 1 Level 1 (0 points)

We have a number of new staff members at our school.  one of them wants to use a 10.4.11 imac that is connected to a Promethean board.  The computer has a generic login screen that no one knows the verification information for.  I created the new user in our 10.4.11 file server, then tried his login ID on the computer; it was rejected.  Awhile back in an Apple discussion forum, I learned a hack for getting past initial login screens on imacs if the administrative ID password is forgotten.  That always works, but DIDN'T this time.  I am at a loss what to do now, other than reinstalling the operating system on the 10.4.11 imac workstation.  Any suggestions?  Any assistance would be appreciated.  Thanks

Mac OS X (10.5.8)