cj1618
Level 1 (0 points)

Q: my laptop has battery problems please help

i just bought a 15 inch mac book pro with retina display just about 2 weeks ago. it has not been holding a charge well at all. i just charged it all night long and it was on 100% i played csr racing and browsed the internet for under an you and a half and it is now under 20 %. should i take it bcd before the warranty expires.

MacBook Pro with Retina display, OS X Mavericks (10.9.3)

Posted on Aug 7, 2014 5:28 PM

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cj1618

Q: my laptop has battery problems please help

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  • by Ralph Landry1,

    Ralph Landry1 Aug 7, 2014 5:34 PM in response to cj1618
    Level 8 (41,782 points)
    Aug 7, 2014 5:34 PM in response to cj1618

    Go to the apple, left side of the menu bar, About This Mac, More Info, System Report, Hardware, Power and what does it say about the battery Condition, Cycle Count, Capacity?

     

    Depending on the gaming you are doing and how demanding that is on the processor and the graphics module, you may just be seeing a drain from heavy usage.

     

    If you are within the 14-day window after purchase you can take it back for full refund, but you need the original packaging.