Q: Movie seems to be stuck

I rented a movie. Says it needs 5 hours to download 4.3 Gb HD movie--which seems weird since my connection is fast. Then, I started it, it played about 40 seconds and stopped. Now it won't start again.

Posted on Aug 7, 2014 6:06 PM

I have this question too

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by Jason L,Helpful

Jason L Aug 10, 2014 6:50 AM in response to Deevlay
Community Specialists

Aug 10, 2014 6:50 AM in response to Deevlay

Hi Deevlay,

Welcome to Apple Support Communities.

It sounds like there is an issue downloading content from iTunes on your computer. Download times vary according to the devices Internet connection and size of the file, see the article below for information about determining your devices download speed and the time it should take to download the rental on that device.

iTunes Store: Download times will vary
http://support.apple.com/kb/HT1577

I hope this helps.
-Jason
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Q: Movie seems to be stuck

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by Jason L,Helpful