Epson 7620 No Airprint

The Epson printer is on the Airprint list. Is the printer connected to the same Wi-Fi network, and is it connected via Wi-Fi and not directly to the computer? Have you checked to see if there are any firmware updates for the printer? Have you been able to search Epson support for the error you describe? Can you check this support document for help? http://support.apple.com/kb/HT4356

I would check to see what Epson support says about that error code.

Sorry I couldn't be of any more assistance than what I provided. I've not used Epson printers since the dot matrix printer days. I find it funny their support cannot provide you with an answer to an error code that appears on the screen of their printer. Good luck.

Did you get a definitive answer to this? I've got the same problem and I think were be taking the printer back.

It prints flawlessly from both my MacBook Pro and iMac - as well as from my iPhone

I am using Yosemite on the Mac's and IOS 8.1 on the iPhone.

Scanning also works from the Mac's

I am connecting to Apple Airport Extreme access points, that may be significant.

Regards

Michael

I had same problem but found that if I go into the EpsonNetwork Config and select Launch Browser, Safari opens at the address to which the printer is connected. Within this page is a menu on the left where you just got into basic setup and then you can enable AirPrint. Everything works fine now. I was not able to find the AirPrint enable anywhere else. Hope this helps.

I have the Answer.

After 3 hours of looking on Apple support and Epson support and installing, re-installing software, updates, etc etc.

I have a Epson WorkForce 7620 printer that is suppose to be air print ready and couldn't get air print to work on my iPhone/ipad/or mac.

After installing Epson software and going through the set up process the "add printer" would only recognize the printer as a "Fax Printer". I could enter the IP address manually and was able to print from mac and iPhone using "pro printer" app. I was not able to print from iPhone "Notes" by selecting the "Print". Notes could not find an "Air Print" printer.

After almost 3 hours of frustration and 3 transfers with EPSON tech support, the problem was resolved in less than 5 minutes.

1. Print out your test page on your printer that will give you the network IP address and Default Gateway.

2. Use an iPad, iPhone, or Mac and open Safari. (Tech guy had me use iPad because I was on the iPhone)

3. Enter IP address into your safari Browser example ip address (111.158.1.23) I made up the numbers for an example.

4. You will get an error message. click on the bottom option "continue".

5. You should see an Epson WF-7620 Series on the top. Go down to the "Basic Settings" on the left hand side of the screen.

6. Go down to the "AirPrint Setup"

*Steps 7 and 8 might be reversed I am going through the steps and Enable AirPrint is grey and I can't remember which order I did it with Technical support.

7. Top Priority Protocol: it is directly above the "OK" button. Click on the arrow to the right and select "Port9100"

8. Enable "Enable AirPrint"

9. Select "OK"

10. Select "Back to Main"

You should now be able to open "Notes" and select print and see your WF7620 printer which is now able to AirPrint.

Hope that helps and saves you frustration, and time.

Bingo! Thank you Jester 314 - that worked perfectly to get my Epson WF-7620 AirPrint enabled!

HI

this was awesome ! I did exactly what you said and it works brilliantly!

thank you so much!

zoefromderby

This was excellent although it took me a while to find the IP address!! Than it worked like a charm after wasting hours on this issue!!

THANKS

Thank uuuuuu !!

It works with the Epson WorkForce WF-7610 too! Thanks!!