psoiree

Q: Massive problem with memory usage

Hello ladies and gents!

 

Just before Christmas I bought my first MacbookPro 13" mid-2012 which is 2.5Ghz and 16gb RAM. Firstly it was just a toy since I've been using Windows for ages because of my work. After a while I've tried to make one or two projects on my mac and noticed it handles them quite nicely. I decided to move my entire workflow to mac and was more than happy with the results. Until last month.

 

I have no friggin' idea why but my macbook started to work terribly slowly. Nothing unextraordinary happened, there were no new apps or nothing like this. I've tried to manage the kernel_task problem but it helped only for a few days. Even if I kill the photoshop and illustrator processes, mac still uses more than 9GBs of RAM which drives me crazy. My Windows machine is only 12GB of RAM and same specs as my mac and it KICKS OFF it's butt!

 

What should I do? I love the OS X workflow but my clients won't accept delays any more!

 

 

EtreCheck version: 1.9.12 (48)

Report generated August 8, 2014 at 2:42:06 PM GMT+2

 

Hardware Information:

  MacBook Pro (13-inch, Mid 2012) (Verified)

  MacBook Pro - model: MacBookPro9,2

  1 2.5 GHz Intel Core i5 CPU: 2 cores

  16 GB RAM

 

Video Information:

  Intel HD Graphics 4000 - VRAM: (null)

  Color LCD 1280 x 800

  DELL U2412M 1920 x 1200

 

System Software:

  OS X 10.9.4 (13E28) - Uptime: 3 days 21:12:9

 

Disk Information:

  HITACHI HTS725050A7E630 disk0 : (500.11 GB)

  EFI (disk0s1) <not mounted>: 209.7 MB

  Macintosh HD (disk0s2) / [Startup]: 499.25 GB (95.28 GB free)

  Recovery HD (disk0s3) <not mounted>: 650 MB

 

  MATSHITADVD-R   UJ-8A8 disk1 : (846.4 MB)

  bikesimon@wp.pl (disk1s0) /Volumes/bikesimon@wp.pl: 571.6 MB (Zero KB free)

 

USB Information:

  Wacom Co.,Ltd. CTH-460

  NOVATEK USB Keyboard

  Apple Inc. FaceTime HD Camera (Built-in)

  Apple Computer, Inc. IR Receiver

  Apple Inc. BRCM20702 Hub

  Apple Inc. Bluetooth USB Host Controller

  Apple Inc. Apple Internal Keyboard / Trackpad

 

Thunderbolt Information:

  Apple Inc. thunderbolt_bus

 

Gatekeeper:

  Mac App Store and identified developers

 

Kernel Extensions:

  [not loaded] com.wacom.kext.pentablet (5.3.3 - SDK 10.8) Support

 

Launch Daemons:

  [loaded] com.adobe.fpsaud.plist Support

  [running] com.tvmobili.tvmobilisvcd.plist Support

 

Launch Agents:

  [not loaded] com.adobe.AAM.Updater-1.0.plist Support

  [loaded] com.adobe.AdobeCreativeCloud.plist Support

  [running] com.tvmobili.artwork.plist Support

  [running] com.wacom.pentablet.plist Support

 

User Launch Agents:

  [loaded] com.adobe.AAM.Updater-1.0.plist Support

  [loaded] com.adobe.ARM.[...].plist Support

  [running] com.spotify.webhelper.plist Support

 

User Login Items:

  iTunesHelper

  Alfred 2

 

Internet Plug-ins:

  WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support

  Default Browser: Version: 537 - SDK 10.9

  Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support

  WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support

  AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support

  FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

  AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support

  Silverlight: Version: 5.1.30214.0 - SDK 10.6 Support

  Flash Player: Version: 14.0.0.145 - SDK 10.6 Support

  QuickTime Plugin: Version: 7.7.3

  AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support

  JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

 

Audio Plug-ins:

  BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

  AirPlay: Version: 2.0 - SDK 10.9

  AppleAVBAudio: Version: 203.2 - SDK 10.9

  iSightAudio: Version: 7.7.3 - SDK 10.9

 

iTunes Plug-ins:

  Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

 

3rd Party Preference Panes:

  Flash Player  Support

  Flip4Mac WMV  Support

  MagicPrefs  Support

  PenTablet  Support

 

Time Machine:

  Time Machine not configured!

 

Top Processes by CPU:

      9% Spotify Helper EH

      4% WindowServer

      3% Spotify

      1% coreaudiod

      1% mds_stores

 

Top Processes by Memory:

  2.61 GB Adobe Photoshop CC 2014

  2.34 GB Adobe Illustrator

  1.07 GB firefox

  279 MB PluginProcess

  229 MB WindowServer

 

Virtual Memory Information:

  258 MB Free RAM

  6.82 GB Active RAM

  6.96 GB Inactive RAM

  1.40 GB Wired RAM

  19.76 GB Page-ins

  70 MB Page-outs

 

 

Screen Shot 2014-08-08 at 2.17.47 PM.png

MacBook Pro, OS X Mavericks (10.9.4)

Posted on Aug 8, 2014 6:30 AM

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Q: Massive problem with memory usage

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  • Helpful answers

Page 1 Next
  • by Loner T,

    Loner T Loner T Aug 8, 2014 6:39 AM in response to psoiree
    Level 7 (24,855 points)
    Safari
    Aug 8, 2014 6:39 AM in response to psoiree

    OS X should manage Virtual memory to Physical memory automatically. If processes switch CPU contexts very frequently, paging/swapping can create problems. Typically OS X will keep as much as possible in memory to avoid disk io, but with newer PCIe flash devices, it may not need to.

     

    Have there been version upgrades of any of your software recently?

     

    Flash Player and Java are two worst offenders in my experience.

  • by BobHarris,

    BobHarris BobHarris Aug 8, 2014 7:58 AM in response to psoiree
    Level 6 (19,682 points)
    Mac OS X
    Aug 8, 2014 7:58 AM in response to psoiree

    You do not have a paging problem, as you have been up for almost 4 days, and you ONLY have 70MB of pageouts.  That is noise no matter how long the system has been up.

     

    You are running some very RAM intensive processes, 2 Adobe products and Firefox are consuming a huge chunk of the active RAM.

     

    Your running Spotify.  Are you having network issues, while streaming music?

     

    Disk drives do not last forever.  It is possible (long shot possible) that your disk is doing too many retries when you are accessing it.  Since the disk itself will do the retries the software will not know that there is anything wrong, until it gets closer to critical.  However, I'm not betting on this, so only look at this if you are finding read/writing large files to disk is a problem.

     

    Is performance slow right after a reboot?

     

    Have you tried a Safe mode boot

    <http://support.apple.com/kb/ht1564>

    This will not load any of your extra drives, such as the ones for your wacom table, but it will tell you if some 3rd party software is causing problems.  Also booting into Safe mode cleans out some caches and things.

     

    You are just experimenting with Safe mode, to see if its behavior is different from a normal boot, and using that to decide on where to look next.

     

    And you never know, it might act nicer when you reboot normally after the Safe mode boot (or not; again it is a data point).

     

    Tangent: My Macbook Pro (Late 2011) got a great speed boost when I replaced my spinning hard disk with a SSD.  Just saying it can turn an old Mac into a faster machine.

  • by greg sahli,

    greg sahli greg sahli Aug 8, 2014 8:24 AM in response to BobHarris
    Level 7 (25,400 points)
    Aug 8, 2014 8:24 AM in response to BobHarris

    I agree with Bob about everything above. I see nothing unusual in the etrecheck.

    One question -how much hard drive free space do you have? 

    I see one glaring issue.  Time machine not configured.  I hope you have some other backup system going?  Computers are just like any other electro-mechanical device -- they will break!

  • by Eric Root,

    Eric Root Eric Root Aug 8, 2014 1:39 PM in response to psoiree
    Level 9 (74,172 points)
    iTunes
    Aug 8, 2014 1:39 PM in response to psoiree
  • by psoiree,

    psoiree psoiree Oct 13, 2014 5:29 AM in response to BobHarris
    Level 1 (5 points)
    Mac OS X
    Oct 13, 2014 5:29 AM in response to BobHarris

    Guys, first of all, thank you for your replies and apologize for such delay in my answer.

     

    Unfortunately, I'm the type of guy who reads everything and checks everything before asking a question. None of your solutions helped I mean, I'm aware of disk space issue + SSD solution but the problem will still exist. The reason for that is, as my first post tells, everything was fine at the beginning, mac was running fast as crazy. Nothing changed beside the time I've been using it...

     

    I've tried killing the most ram-consuming apps, running just the OS and Safari (because I've been tell that Firefox uses too much RAM), I've tried cleaning the disk so it stays below the 50% of space usage and so on and so on...

     

    The problem not only exists but also goes much beyond the issues I described in first post. Now I have problems with LOADING A PAGE...! I got 120mbit connection and every page loading process has some kind of... hiccup.

     

    Should I just dump my disk and install new?

     

    P.S. I know that in ETRE report my disk is almost full but this is because I've just downloaded 6 of my 16gbs CF Cards. Also I'm aware of Photoshop and Firefox running while ETRE is making its report. Both of these factors does not affect the final problem which lays in kernel_task using MOST of my memory.

     

    EtreCheck version: 2.0.3 (88)

    Report generated October 13, 2014 at 2:19:45 PM GMT+2

     

    Hardware Information:info

        MacBook Pro (13-inch, Mid 2012) (Verified)

        MacBook Pro - model: MacBookPro9,2

        1 2.5 GHz Intel Core i5 CPU: 2-core

        16 GB RAM Upgradeable

            BANK 0/DIMM0

                8 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                8 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless: 1 interface (plural rule: one) en1: 802.11 a/b/g/n

     

    Video Information:info

        Intel HD Graphics 4000 -

            Color LCD 1280 x 800

            DELL U2412M 1920 x 1200

     

    System Software:info

        OS X 10.9.4 (13E28) - Uptime: 6 day (plural rule: other)17:12:17

     

    Disk Information:info

        HITACHI HTS725050A7E630 disk0 : (500.11 GB)

        S.M.A.R.T. Status: Verified

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (912 MB free) (Low!)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        MATSHITADVD-R   UJ-8A8 

     

    USB Information:info

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Computer, Inc. IR Receiver

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Wacom Co.,Ltd. CTH-460

     

    Thunderbolt Information:info

        Apple Inc. thunderbolt_bus

     

    Gatekeeper:info

        Mac App Store and identified developers

     

    Kernel Extensions:info

            /System/Library/Extensions

        [not loaded]    com.wacom.kext.pentablet (5.3.3 - SDK 10.8) Support

     

    Problem System Launch Daemons:info

        [failed]    com.apple.wdhelper.plist

     

    Launch Agents:info

        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support

        [running]    com.adobe.AdobeCreativeCloud.plist Support

        [running]    com.tvmobili.artwork.plist Support

        [running]    com.wacom.pentablet.plist Support

     

    Launch Daemons:info

        [loaded]    com.adobe.fpsaud.plist Support

        [running]    com.tvmobili.tvmobilisvcd.plist Support

     

    User Launch Agents:info

        [loaded]    com.adobe.AAM.Updater-1.0.plist Support

        [loaded]    com.adobe.ARM.[...].plist Support

        [running]    com.spotify.webhelper.plist Support

     

    User Login Items:info

        iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Alfred 2    Application (/Applications/Alfred 2.app)

     

    Internet Plug-ins:info

        WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support

        Default Browser: Version: 537 - SDK 10.9

        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support

        WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support

        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support

        FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support

        AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support

        Silverlight: Version: 5.1.30214.0 - SDK 10.6 Support

        Flash Player: Version: 15.0.0.152 - SDK 10.6 Support

        QuickTime Plugin: Version: 7.7.3

        AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support

        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

     

    3rd Party Preference Panes:info

        Flash Player  Support

        Flip4Mac WMV  Support

        MagicPrefs  Support

        PenTablet  Support

     

    Time Machine:info

        Time Machine not configured!

     

    Top Processes by CPU:info

            29%    firefox

            17%    WindowServer

            10%    Adobe Photoshop CC 2014

             8%    plugin-container

             8%    PenTabletDriver

     

    Top Processes by Memory:info

        1.25 GB    firefox

        223 MB    plugin-container

        120 MB    Finder

        69 MB    Adobe Photoshop CC 2014

        69 MB    WindowServer

     

    Virtual Memory Information:info

        26 MB    Free RAM

        2.94 GB    Active RAM

        3.22 GB    Inactive RAM

        1.94 GB    Wired RAM

        16.97 GB    Page-ins

        1.99 GB    Page-outs

     

    Screen Shot 2014-10-13 at 2.15.00 PM.png

  • by psoiree,

    psoiree psoiree Oct 13, 2014 5:54 AM in response to psoiree
    Level 1 (5 points)
    Mac OS X
    Oct 13, 2014 5:54 AM in response to psoiree

    For God's sake, how is this possible...

     

    Screen Shot 2014-10-13 at 2.48.42 PM.png

  • by BobHarris,Helpful

    BobHarris BobHarris Oct 13, 2014 6:22 AM in response to psoiree
    Level 6 (19,682 points)
    Mac OS X
    Oct 13, 2014 6:22 AM in response to psoiree

    NOTE:  Mac OS X Mavericks tries very hard to use ALL your RAM for something.  Unused RAM is wasted money.  If the applications are not using the RAM, Mac OS X will cache disk data in the RAM so that it can avoid an expensive (in time and/or power usage) data fetch from storage.  Free RAM rarely exists in Mac OS X, except at boot time.

    kernel_task using MOST of my memory

    Your kernel task is using about 6% of RAM.

     

    On my Macbook Pro at this very moment, my kernel_task is using 1.23GB of my 16GB (mine is using closer to 8%)  And my Firefox is using even more 1.44GB

     

    Your kernel RAM usage is normal for a 16GB system.  A lot of that RAM is being used to manage all the page tables for the running processes.

     

    If you look at the bottom graph, you "Memory Pressure" is in the Green and VERY low.

     

    The kernel is not your problem.  And RAM does not seem to be your problem.

     

    On this 2nd EtreCheck post you do have some pageout activity.  Averaging about 13MB per hour over 6+ days, but that could have just been a time when you were doing some heavy duty graphics processing while running a lot of RAM intensive processes.  And considering your first EtreCheck post had almost no pageout activity, I would still say RAM is not your problem.

     

    Now I have problems with LOADING A PAGE...! I got 120mbit  connection and every page loading process has some kind of... hiccup

     

    That sounds more like a networking issue (this is an educated guess, but still a guess).  A lot of slow page loads can come from slow DNS servers, as we pages generally have lots of DNS names that need to be translated.

     

    You might try using an alternate DNS server

     

    OpenDNS.org

    208.67.222.222

    208.67.220.220

     

    Google DNS

    8.8.8.8

    8.8.4.4

     

    System Preferences -> Network -> Advanced -> DNS -> [+]

     

    The first DNS server in the list is the most critical because the network will not look at the next server until the first lookup request times out.  And if that happens you are already very slow.

  • by psoiree,

    psoiree psoiree Oct 13, 2014 6:43 AM in response to BobHarris
    Level 1 (5 points)
    Mac OS X
    Oct 13, 2014 6:43 AM in response to BobHarris

    Bob, first of, thank You for Your time.

     

    I'm a bit confused after reading your post: how is it possible that 9.21Gb (which kernel_task uses in first screenshot) is 6% to you? As far as I remember from algebra, 9.21/16 gives us 57%...

     

    The second post/screenshot I gave You was only a reference to the fact how much kernel_task is using on a rebooted OS X.

     

    I'll try the solution with DNSes though. But still - everything was loading ultra fast when I bought this mac. Also then, the disk was almost fully used and photoshop + indesign were working 24h/7. There MUST be some issue that we don't see :/

     

    EDIT: I've summed all the processes in second screenshot and they DON'T give us 6Gb of usage - there must be some hidden processes that are taking loads of my memory.

     

    P.S. I'm aware of how Mavericks manage the memory

  • by Loner T,

    Loner T Loner T Oct 13, 2014 6:57 AM in response to psoiree
    Level 7 (24,855 points)
    Safari
    Oct 13, 2014 6:57 AM in response to psoiree

    On a 16GB 2013 rMBP...

     

    Kerneltask-memory.png

     

    Overall-memory.png

     

    For your network issues, you can try a speed test and see what you get. Another test is to use an IP address rather than a name and see how it behaves.

     

    nslookup www.google.com

    Server: 10.71.30.30

    Address: 10.71.30.30#53

     

    Non-authoritative answer:

    Name: www.google.com

    Address: 64.233.183.99

    Name: www.google.com

    Address: 64.233.183.105

    Name: www.google.com

    Address: 64.233.183.106

    Name: www.google.com

    Address: 64.233.183.103

    Name: www.google.com

    Address: 64.233.183.147

    Name: www.google.com

    Address: 64.233.183.104

  • by BobHarris,

    BobHarris BobHarris Oct 13, 2014 7:37 AM in response to psoiree
    Level 6 (19,682 points)
    Mac OS X
    Oct 13, 2014 7:37 AM in response to psoiree

    I'm a bit confused after reading your post: how is it possible that 9.21Gb (which kernel_task uses in first screenshot) is 6% to you? As far as I remember from algebra, 9.21/16 gives us 57%...

    Due to the wonders that are the Apple Forums, I cannot see your 1st screen shot.  I can only see your most recent Activity Monitor screen shot, and that is using 6%.

     

    You do have one kernel extension installed

        [not loaded]    com.wacom.kext.pentablet (5.3.3 - SDK 10.8) Support

    and it does mention 10.8 SDK, so I would wonder if Wacom does not have a newer driver for their tablet that is maybe current with Mavericks vs Mountain Lion.

     

    3rd party kernel extension have been known to cause problems in the past.  Especially if they start using unpublished kernel API's, and the kernel changes how it uses that API.

     

    I'll try the solution with DNSes though. But still - everything was loading ultra fast when I bought this mac. Also then, the disk was almost fully used and photoshop + indesign were working 24h/7. There MUST be some issue that we don't see :/

    DNS servers are often provided by your ISP, but then your home router will act as the local DNS server fronting for the ISP's DNS servers.  DNS servers have failures, or the ISP may switch which DNS server is being used for your location.  And home routers have been known to get confused, and stop being a good frontend for the ISP's DNS servers (restarting the router is generally a short term cure).

  • by BobHarris,

    BobHarris BobHarris Oct 13, 2014 7:43 AM in response to psoiree
    Level 6 (19,682 points)
    Mac OS X
    Oct 13, 2014 7:43 AM in response to psoiree

    120mb conection

    Totally off subject, AND should NOT be part of your problem.  I'm just curious.

    Do you have a tuned home network?

    I only ask because a lot of generic home networking equipment (routers, WiFi) will not truly handle 120mb/sec of bandwidth.

    Some people have lots of bandwidth because they have lots of equipment that needs to share the bandwidth, but no one system needs all of it.

    Others want all that bandwidth for one system.  In those cases all the network connections to the pipe need to be capable of carrying the full load.

     

    So I was just wondering.

     

    Again, I DO NOT think network equipment that cannot handle 120mb/sec is in anyway related to your problem.  Just curious.

  • by babowa,

    babowa babowa Oct 13, 2014 7:55 AM in response to psoiree
    Level 7 (32,362 points)
    iPad
    Oct 13, 2014 7:55 AM in response to psoiree

    As an additional thought:

     

    The OS needs space in order to perform properly/write to disk; in one of your replies, you said:

     

    I've tried cleaning the disk so it stays below the 50% of space usage and so on and so on...

     

    However, the last EtreCheck notes:

     

    Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (912 MB free) (Low!)

     

    If you have less than 1 GB of hard drive space left, no wonder everything slows down to a crawl. You need to have an absolute minimum of 10 - 15 GB for the OS to work properly. This is hard drive space, not RAM memory. If you do a lot of image or video editing, you need a lot more; for video editing/rendering, it is recommended that you have at least as much empty space as your project files sizes. My last one hour HD video project had 150 GB of temporary files, so I made sure I had that much empty space on my hard drive.

  • by psoiree,

    psoiree psoiree Oct 16, 2014 5:29 AM in response to BobHarris
    Level 1 (5 points)
    Mac OS X
    Oct 16, 2014 5:29 AM in response to BobHarris

    Bob and babowa:

     

    As I said before, the disk space is not a problem, nor the internet connection is. I just bought WD My Cloud Mirror (4TB in RAID1). Proof:

    Ookla speed test:

    Screen Shot 2014-10-16 at 2.11.11 PM.png

     

    Disk space:

    Screen Shot 2014-10-16 at 2.21.51 PM.png

     

    The system is working the same as it was when I posted my problem. I'll try to update WACOM driver somehow but unfortunately it's an old Bamboo Pen&Touch which they are not longer supporting

     

    Bob: at the moment I live in a big city so it's been a simple choice to use as fast internet speed as possible. For the same money in my home town I can only have 1/10th of it I have a router but mostly I'm the only person who use the transfer beside two girls watching films time to time.

  • by psoiree,

    psoiree psoiree Oct 20, 2014 5:25 AM in response to psoiree
    Level 1 (5 points)
    Mac OS X
    Oct 20, 2014 5:25 AM in response to psoiree

    Formatted disk. Fresh OS X. The only apps running are Safari (with two tabs opened) and Spotify. Result:

     

    Screen Shot 2014-10-19 at 21.35.16.png

    EtreCheck version: 2.0.6 (91)

    Report generated 19 Oct 2014 21:36:09 GMT+2

     

    Hardware Information: ℹ️

      MacBook Pro (13-inch, Mid 2012) (Verified)

      MacBook Pro - model: MacBookPro9,2

      1 2.5 GHz Intel Core i5 CPU: 2-core

      16 GB RAM Upgradeable

      BANK 0/DIMM0

      8 GB DDR3 1600 MHz ok

      BANK 1/DIMM0

      8 GB DDR3 1600 MHz ok

      Bluetooth: Good - Handoff/Airdrop2 supported

      Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

      Intel HD Graphics 4000 -

      Color LCD 1280 x 800

      DELL U2412M 1920 x 1200

     

    System Software: ℹ️

      OS X 10.9.5 (13F34) - Uptime: 2:41:15

     

    Disk Information: ℹ️

      HITACHI HTS725050A7E630 disk0 : (500,11 GB)

      S.M.A.R.T. Status: Verified

      EFI (disk0s1) <not mounted> : 210 MB

      eighty9 (disk0s2) /  [Startup]: 499.25 GB (353.55 GB free)

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

      MATSHITADVD-R  UJ-8A8

     

    USB Information: ℹ️

      NOVATEK USB Keyboard

      Apple Inc. BRCM20702 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Computer, Inc. IR Receiver

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Inc. FaceTime HD Camera (Built-in)

     

    Thunderbolt Information: ℹ️

      Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Launch Agents: ℹ️

      [not loaded] com.adobe.AAM.Updater-1.0.plist Support

      [failed] com.adobe.AdobeCreativeCloud.plist Support

     

    User Launch Agents: ℹ️

      [loaded] com.adobe.ARM.[...].plist Support

      [not loaded] com.spotify.webhelper.plist Support

     

    User Login Items: ℹ️

      Spotify Application (/Applications/Spotify.app)

     

    Internet Plug-ins: ℹ️

      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support

      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support

      QuickTime Plugin: Version: 7.7.3

      AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support

      Default Browser: Version: 537 - SDK 10.9

     

    3rd Party Preference Panes: ℹ️

      None

     

    Time Machine: ℹ️

      Time Machine not configured!

     

    Top Processes by CPU: ℹ️

          8% WindowServer

          3% PluginProcess

          2% Spotify

          2% Calculator

          1% hidd

     

    Top Processes by Memory: ℹ️

      189 MB com.apple.IconServicesAgent

      172 MB ocspd

      155 MB softwareupdated

      137 MB Spotify

      137 MB mds_stores

     

    Virtual Memory Information: ℹ️

      3.15 GB Free RAM

      3.97 GB Active RAM

      8.48 GB Inactive RAM

      1.58 GB Wired RAM

      6.65 GB Page-ins

      0 B Page-outs

     

    I'm opening photoshop and my file. My first action is grabbing and moving picture which results in crashing photoshop. I'm speechless....................................

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