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Q: iPhone 4
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Aug 8, 2014 8:55 AMby ChrisJ4203,Your device is in recovery mode. This support document will help with instructions on that. If you can't update or restore your iOS device
What is the exact error that you are receiving? This support document has information on update and restore error codes and how to address them. Resolve iOS update and restore errors
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Aug 8, 2014 9:13 AMby ChrisJ4203,And, if you read the final line of that support document:
If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
You need to contact Apple Support.
