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Q: My MacBook Pro has ads everywhere, and I'm pretty sure I have a virus Please HELP!!!

SO about a week ago my mac has had ads popping up whenever Im browsing and, the ads state that it is from macpricecut, I do not every remember downloading this and i am concerned. HELP!!!

MacBook Pro with Retina display, OS X Mavericks (10.9.4)

Posted on Aug 8, 2014 2:30 PM

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Q: My MacBook Pro has ads everywhere, and I'm pretty sure I have a virus Please HELP!!!

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  • by Kappy,

    Kappy Kappy Aug 8, 2014 2:33 PM in response to thedevinc
    Level 10 (271,860 points)
    Desktops
    Aug 8, 2014 2:33 PM in response to thedevinc

    The Safe Mac » Adware Removal Tool


    Helpful Links Regarding Malware Protection

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    For adware removal see The Safe Mac » Adware Removal Guide and The Safe Mac » Adware Removal Tool.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

    See these Apple articles:

     

      Mac OS X Snow Leopard and malware detection

      OS X Lion- Protect your Mac from malware

      OS X Mountain Lion- Protect your Mac from malware

      OS X Mavericks- Protect your Mac from malware

      About file quarantine in OS X

     

    If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)

     

    From user Joe Bailey comes this equally useful advice:

     

    The facts are:

     

    1. There is no anti-malware software that can detect 100% of the malware out there.

    2. There is no anti-malware that can detect anything targeting the Mac because there

         is no Mac malware in the wild, and therefore, no "signatures" to detect.

    3. The very best way to prevent the most attacks is for you as the user to be aware that

         the most successful malware attacks rely on very sophisticated social engineering

         techniques preying on human avarice, ****, and fear.

    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on

        your computer is intended to entice you to install their malware thinking it is a

        protection against malware.

    5. Some of the anti-malware products on the market are worse than the malware

        from which they purport to protect you.

    6. Be cautious where you go on the internet.

    7. Only download anything from sites you know are safe.

    8. Avoid links you receive in email, always be suspicious even if you get something

        you think is from a friend, but you were not expecting.

    9. If there is any question in your mind, then assume it is malware.

  • by thedevinc,

    thedevinc thedevinc Aug 8, 2014 2:35 PM in response to thedevinc
    Level 1 (0 points)
    Aug 8, 2014 2:35 PM in response to thedevinc

    I have already tried clamXAV and it has not detected anything.

  • by Kappy,

    Kappy Kappy Aug 8, 2014 3:21 PM in response to thedevinc
    Level 10 (271,860 points)
    Desktops
    Aug 8, 2014 3:21 PM in response to thedevinc

    And, it won't, because what you are experiencing is "adware" and not a virus. Try the topmost link for removing adware.

  • by Linc Davis,

    Linc Davis Linc Davis Aug 8, 2014 7:13 PM in response to thedevinc
    Level 10 (208,044 points)
    Applications
    Aug 8, 2014 7:13 PM in response to thedevinc

    You may have installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.

    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.

    Back up all data.

    Triple-click anywhere in the line below on this page to select it:

    /Library/LaunchAgents/com.vsearch.agent.plist

    Right-click or control-click the line and select

              Services Reveal in Finder (or just Reveal)

    from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.

    Repeat with each of these lines:

    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist

    Restart the computer and empty the Trash. Then delete the following items in the same way:

    /Library/Application Support/VSearch
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin

    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.

    From the Safari menu bar, select

              Safari Preferences... Extensions

    Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.

    This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.

    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • by ny2013,

    ny2013 ny2013 Aug 25, 2014 2:10 PM in response to thedevinc
    Level 1 (0 points)
    Aug 25, 2014 2:10 PM in response to thedevinc

    I have the same problem.Above links did not work for me to. Your wireless router might be infected (compromised). Number of LinkSys routers has been infected. After I reset my router to original state I did not have any more problems . Your Static DNS 1,2 and 3 should be empty