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Helpful answers
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Aug 10, 2014 2:21 PM in response to deleonr001by sterling r,Hey there Deleonr001,
If your button doesn't click or depress when you press it, you will need to seek service for it.
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Thank you for using Apple Support Communities.
All the best,
Sterling
