3 Replies Latest reply: Aug 9, 2014 9:36 PM by Linc Davis
Edenapple1 Level 1 Level 1 (0 points)

Here is the message:

 

Process:         Safari [596]

Path:            /Applications/Safari.app/Contents/MacOS/Safari

Identifier:      com.apple.Safari

Version:         7.0.5 (9537.77.4)

Build Info:      WebBrowser-7537077004000000~4

Code Type:       X86-64 (Native)

Parent Process:  launchd [174]

Responsible:     Safari [596]

User ID:         502

 

 

Date/Time:       2014-08-09 16:38:07.696 +0800

OS Version:      Mac OS X 10.9.4 (13E28)

Report Version:  11

Anonymous UUID:  ED304F61-0EA1-8FF0-52A0-49744B5CD060

 

 

 

 

Crashed Thread:  16

 

 

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000a9

 

 

External Modification Warnings:

Thread creation by external task.

 

 

VM Regions Near 0xa9:

-->

    __TEXT                 000000010b13c000-000000010b13d000 [    4K] r-x/rwx SM=COW  /Applications/Safari.app/Contents/MacOS/Safari

 

 

Application Specific Information:

Process Model:

Multiple Web Processes

 

Enabled Extensions:

com.sidetree.Translate-S64NDGV2C5 (6 - 1.1.1) Translate

com.Qvod.qvodextension-963XXD3F9F (1 - 1.0) QvodExtension

 

 

 

Thread 0:: Dispatch queue: com.apple.main-thread

0   com.apple.CoreFoundation       0x000000010e409904 CFStringFindWithOptionsAndLocale + 10404

1   com.apple.CoreFoundation       0x000000010e407047 CFStringHasPrefix + 55

2   com.apple.CoreFoundation       0x000000010e459335 -[__NSCFString hasPrefix:] + 101

3   com.apple.AppKit               0x000000010f5d7412 -[NSCoreUIImageRep initWithCocoaName:] + 175

4   com.apple.AppKit               0x000000010f5d7348 +[NSCoreUIImageRep imageRepWithCocoaName:] + 41

5   com.apple.AppKit               0x000000010f5d713d +[NSImage _coreUIImageWithName:] + 37

6   com.apple.AppKit               0x000000010f5d6e95 +[NSImage imageNamed:] + 205

7   com.apple.AppKit               0x000000010f5d6d7e -[NSCustomResource _loadImageWithName:] + 30

8   com.apple.AppKit               0x000000010f5d6cdd -[NSCustomResource loadImageWithName:] + 30

9   com.apple.AppKit               0x000000010f5d6ba6 -[NSCustomResource awakeAfterUsingCoder:] + 183

10  com.apple.Foundation           0x000000010db15ea5 _decodeObjectBinary + 2553

11  com.apple.Foundation           0x000000010db1534d _decodeObject + 288

12  com.apple.AppKit               0x000000010f66d450 -[NSButtonCell initWithCoder:] + 167

13  com.apple.Foundation           0x000000010db15e92 _decodeObjectBinary + 2534

14  com.apple.Foundation           0x000000010db1534d _decodeObject + 288

15  com.apple.AppKit               0x000000010f642e26 -[NSControl initWithCoder:] + 265

16  com.apple.AppKit               0x000000010f665ca2 -[NSButton initWithCoder:] + 44

17  com.apple.AppKit               0x000000010f5fe294 -[NSClassSwapper initWithCoder:] + 528

18  com.apple.Foundation           0x000000010db15e92 _decodeObjectBinary + 2534

19  com.apple.Foundation           0x000000010db1534d _decodeObject + 288

20  com.apple.AppKit               0x000000010f5fc62b -[NSView initWithCoder:] + 2076

21  com.apple.AppKit               0x000000010f642d50 -[NSControl initWithCoder:] + 51

22  com.apple.AppKit               0x000000010f665ca2 -[NSButton initWithCoder:] + 44

23  com.apple.AppKit               0x000000010f5fe294 -[NSClassSwapper initWithCoder:] + 528

24  com.apple.Foundation           0x000000010db15e92 _decodeObjectBinary + 2534

25  com.apple.Foundation           0x000000010db1534d _decodeObject + 288

26  com.apple.AppKit               0x000000010f5fc62b -[NSView initWithCoder:] + 2076

27  com.apple.AppKit               0x000000010f642d50 -[NSControl initWithCoder:] + 51

28  com.apple.AppKit               0x000000010f665ca2 -[NSButton initWithCoder:] + 44

29  com.apple.AppKit               0x000000010f5fe294 -[NSClassSwapper initWithCoder:] + 528

30  com.apple.Foundation           0x000000010db15e92 _decodeObjectBinary + 2534

31  com.apple.Foundation           0x000000010db16f9f -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1774

32  com.apple.Foundation           0x000000010db1719b -[NSArray(NSArray) initWithCoder:] + 202

33  com.apple.Foundation           0x000000010db15e92 _decodeObjectBinary + 2534

34  com.apple.Foundation           0x000000010db1534d _decodeObject + 288

35  com.apple.AppKit               0x000000010f5fc5ac -[NSView initWithCoder:] + 1949

36  com.apple.Foundation           0x000000010db15e92 _decodeObjectBinary + 2534

37  com.apple.Foundation           0x000000010db1534d _decodeObject + 288

38  com.apple.AppKit               0x000000010f5fdcb8 -[NSResponder initWithCoder:] + 63

39  com.apple.AppKit               0x000000010f5fbe6f -[NSView initWithCoder:] + 96

40  com.apple.AppKit               0x000000010f642d50 -[NSControl initWithCoder:] + 51

41  com.apple.AppKit               0x000000010f665ca2 -[NSButton initWithCoder:] + 44

42  com.apple.AppKit               0x000000010f5fe294 -[NSClassSwapper initWithCoder:] + 528

43  com.apple.Foundation           0x000000010db15e92 _decodeObjectBinary + 2534

44  com.apple.Foundation           0x000000010db1534d _decodeObject + 288

45  com.apple.AppKit               0x000000010f5d5ccd -[NSNibConnector initWithCoder:] + 106

46  com.apple.AppKit               0x000000010f5d5b4e -[NSNibOutletConnector initWithCoder:] + 73

47  com.apple.Foundation           0x000000010db15e92 _decodeObjectBinary + 2534

48  com.apple.Foundation           0x000000010db16f9f -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1774

49  com.apple.Foundation           0x000000010db1719b -[NSArray(NSArray) initWithCoder:] + 202

50  com.apple.Foundation           0x000000010db15e92 _decodeObjectBinary + 2534

51  com.apple.Foundation           0x000000010db1534d _decodeObject + 288

52  com.apple.AppKit               0x000000010f5d4782 -[NSIBObjectData initWithCoder:] + 205

53  com.apple.Foundation           0x000000010db15e92 _decodeObjectBinary + 2534

54  com.apple.Foundation           0x000000010db1534d _decodeObject + 288

55  com.apple.AppKit               0x000000010f5d456f loadNib + 232

56  com.apple.AppKit               0x000000010f5d3b6c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 288

57  com.apple.AppKit               0x000000010f5d395c -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 197

58  com.apple.AppKit               0x000000010f5d374b +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 357

59  com.apple.Safari.framework     0x000000010b3e2b78 -[ToolbarController initWithBrowserWindowController:] + 104

60  com.apple.Safari.framework     0x000000010b20f568 -[BrowserWindowControllerMac windowDidLoad] + 739

61  com.apple.AppKit               0x000000010f8863ac -[NSWindowController _windowDidLoad] + 450

62  com.apple.Safari.framework     0x000000010b441c13 -[WindowController _windowDidLoad] + 43

63  com.apple.AppKit               0x000000010f86cfa6 -[NSWindowController window] + 110

64  com.apple.Safari.framework     0x000000010b20fc9a -[BrowserWindowControllerMac showWindow:] + 50

65  com.apple.AppKit               0x000000010f93a5f5 -[NSDocument showWindows] + 100

66  com.apple.Safari.framework     0x000000010b1de00b -[BrowserDocument showWindows] + 39

67  com.apple.AppKit               0x000000010f939168 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 458

68  com.apple.AppKit               0x000000010f938f5f -[NSDocumentController newDocument:] + 36

69  com.apple.Safari.framework     0x000000010b3714e3 -[WindowReopener reopenWithArrayOfWindowControllerNames:] + 120

70  com.apple.Safari.framework     0x000000010b3716a4 -[WindowReopener init] + 117

71  com.apple.Safari.framework     0x000000010b3717b3 +[WindowReopener reopenWindows] + 43

72  com.apple.Safari.framework     0x000000010b1530f7 -[AppController _openUntitledFileWhileLaunching:] + 157

73  com.apple.Safari.framework     0x000000010b14ffa3 -[AppController applicationOpenUntitledFile:] + 22

74  com.apple.AppKit               0x000000010f867db0 -[NSApplication _doOpenUntitled] + 447

75  com.apple.AppKit               0x000000010f78adf1 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 254

76  com.apple.AppKit               0x000000010f78ab13 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 140

77  com.apple.AppKit               0x000000010f78a6fd -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 746

78  com.apple.AppKit               0x000000010f5f59eb -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 323

79  com.apple.AppKit               0x000000010f5f5779 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557

80  com.apple.AppKit               0x000000010f5f51db -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242

81  com.apple.Foundation           0x000000010db1ff0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294

82  com.apple.Foundation           0x000000010db1fd7d _NSAppleEventManagerGenericHandler + 106

83  com.apple.AE                   0x000000011262ee1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381

84  com.apple.AE                   0x000000011262ec32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31

85  com.apple.AE                   0x000000011262eb36 aeProcessAppleEvent + 315

86  com.apple.HIToolbox           0x00000001111a5161 AEProcessAppleEvent + 56

87  com.apple.AppKit               0x000000010f5f10b6 _DPSNextEvent + 1026

88  com.apple.AppKit               0x000000010f5f089b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122

89  com.apple.Safari.framework     0x000000010b1a2d00 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161

90  com.apple.AppKit               0x000000010f5e499c -[NSApplication run] + 553

91  com.apple.AppKit               0x000000010f5cf783 NSApplicationMain + 940

92  com.apple.Safari.framework     0x000000010b374c8d SafariMain + 267

93  libdyld.dylib                 0x0000000111c555fd start + 1

 

 

Thread 1:

0   libsystem_kernel.dylib         0x0000000111dfde6a __workq_kernreturn + 10

1   libsystem_pthread.dylib       0x0000000111f0af08 _pthread_wqthread + 330

2   libsystem_pthread.dylib       0x0000000111f0dfb9 start_wqthread + 13

 

 

Thread 2:: Dispatch queue: com.apple.libdispatch-manager

0   libsystem_kernel.dylib         0x0000000111dfe662 kevent64 + 10

1   libdispatch.dylib             0x0000000111c1b421 _dispatch_mgr_invoke + 239

2   libdispatch.dylib             0x0000000111c1b136 _dispatch_mgr_thread + 52

 

 

Thread 3:

0   libsystem_kernel.dylib         0x0000000111dfde6a __workq_kernreturn + 10

1   libsystem_pthread.dylib       0x0000000111f0af08 _pthread_wqthread + 330

2   libsystem_pthread.dylib       0x0000000111f0dfb9 start_wqthread + 13

 

 

Thread 4:

0   libsystem_kernel.dylib         0x0000000111dfde6a __workq_kernreturn + 10

1   libsystem_pthread.dylib       0x0000000111f0af08 _pthread_wqthread + 330

2   libsystem_pthread.dylib       0x0000000111f0dfb9 start_wqthread + 13

 

 

Thread 5:: WebCore: IconDatabase

0   libsystem_kernel.dylib         0x0000000111dfd716 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x0000000111f0bc3b _pthread_cond_wait + 727

2   com.apple.WebCore             0x00000001152a479b WebCore::IconDatabase::syncThreadMainLoop() + 507

3   com.apple.WebCore             0x00000001152a132f WebCore::IconDatabase::iconDatabaseSyncThread() + 303

4   com.apple.JavaScriptCore       0x000000010bc30f5f ***::wtfThreadEntryPoint(void*) + 15

5   libsystem_pthread.dylib       0x0000000111f09899 _pthread_body + 138

6   libsystem_pthread.dylib       0x0000000111f0972a _pthread_start + 137

7   libsystem_pthread.dylib       0x0000000111f0dfc9 thread_start + 13

 

 

Thread 6:

0   libsystem_kernel.dylib         0x0000000111dfde6a __workq_kernreturn + 10

1   libsystem_pthread.dylib       0x0000000111f0af08 _pthread_wqthread + 330

2   libsystem_pthread.dylib       0x0000000111f0dfb9 start_wqthread + 13

 

 

Thread 7:

0   libsystem_kernel.dylib         0x0000000111dfde6a __workq_kernreturn + 10

1   libsystem_pthread.dylib       0x0000000111f0af08 _pthread_wqthread + 330

2   libsystem_pthread.dylib       0x0000000111f0dfb9 start_wqthread + 13

 

 

Thread 8:

0   libsystem_kernel.dylib         0x0000000111dfde6a __workq_kernreturn + 10

1   libsystem_pthread.dylib       0x0000000111f0af08 _pthread_wqthread + 330

2   libsystem_pthread.dylib       0x0000000111f0dfb9 start_wqthread + 13

 

 

Thread 9:: com.apple.CoreAnimation.render-server

0   libsystem_kernel.dylib         0x0000000111df9a1a mach_msg_trap + 10

1   libsystem_kernel.dylib         0x0000000111df8d18 mach_msg + 64

2   com.apple.QuartzCore           0x000000010cd40377 CA::Render::Server::server_thread(void*) + 195

3   com.apple.QuartzCore           0x000000010cd402ad thread_fun + 25

4   libsystem_pthread.dylib       0x0000000111f09899 _pthread_body + 138

5   libsystem_pthread.dylib       0x0000000111f0972a _pthread_start + 137

6   libsystem_pthread.dylib       0x0000000111f0dfc9 thread_start + 13

 

 

Thread 10:: com.apple.NSURLConnectionLoader

0   libsystem_kernel.dylib         0x0000000111df9a1a mach_msg_trap + 10

1   libsystem_kernel.dylib         0x0000000111df8d18 mach_msg + 64

2   com.apple.CoreFoundation       0x000000010e462f15 __CFRunLoopServiceMachPort + 181

3   com.apple.CoreFoundation       0x000000010e462539 __CFRunLoopRun + 1161

4   com.apple.CoreFoundation       0x000000010e461e75 CFRunLoopRunSpecific + 309

5   com.apple.Foundation           0x000000010db65967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348

6   com.apple.Foundation           0x000000010db6576b __NSThread__main__ + 1318

7   libsystem_pthread.dylib       0x0000000111f09899 _pthread_body + 138

8   libsystem_pthread.dylib       0x0000000111f0972a _pthread_start + 137

9   libsystem_pthread.dylib       0x0000000111f0dfc9 thread_start + 13

 

 

Thread 11:: com.apple.CFSocket.private

0   libsystem_kernel.dylib         0x0000000111dfd9aa __select + 10

1   com.apple.CoreFoundation       0x000000010e4aea03 __CFSocketManager + 867

2   libsystem_pthread.dylib       0x0000000111f09899 _pthread_body + 138

3   libsystem_pthread.dylib       0x0000000111f0972a _pthread_start + 137

4   libsystem_pthread.dylib       0x0000000111f0dfc9 thread_start + 13

 

 

Thread 12:: JavaScriptCore::BlockFree

0   libsystem_kernel.dylib         0x0000000111dfd716 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x0000000111f0bc3b _pthread_cond_wait + 727

2   com.apple.JavaScriptCore       0x000000010bc3c116 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118

3   com.apple.JavaScriptCore       0x000000010bc3bc35 JSC::BlockAllocator::blockFreeingThreadMain() + 117

4   com.apple.JavaScriptCore       0x000000010bc30f5f ***::wtfThreadEntryPoint(void*) + 15

5   libsystem_pthread.dylib       0x0000000111f09899 _pthread_body + 138

6   libsystem_pthread.dylib       0x0000000111f0972a _pthread_start + 137

7   libsystem_pthread.dylib       0x0000000111f0dfc9 thread_start + 13

 

 

Thread 13:: JavaScriptCore::Marking

0   libsystem_kernel.dylib         0x0000000111dfd716 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x0000000111f0bc3b _pthread_cond_wait + 727

2   com.apple.JavaScriptCore       0x000000010bc3c737 JSC::GCThread::waitForNextPhase() + 119

3   com.apple.JavaScriptCore       0x000000010bc3c5c8 JSC::GCThread::gcThreadMain() + 88

4   com.apple.JavaScriptCore       0x000000010bc30f5f ***::wtfThreadEntryPoint(void*) + 15

5   libsystem_pthread.dylib       0x0000000111f09899 _pthread_body + 138

6   libsystem_pthread.dylib       0x0000000111f0972a _pthread_start + 137

7   libsystem_pthread.dylib       0x0000000111f0dfc9 thread_start + 13

 

 

Thread 14:: JavaScriptCore::Marking

0   libsystem_kernel.dylib         0x0000000111dfd716 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x0000000111f0bc3b _pthread_cond_wait + 727

2   com.apple.JavaScriptCore       0x000000010bc3c737 JSC::GCThread::waitForNextPhase() + 119

3   com.apple.JavaScriptCore       0x000000010bc3c5c8 JSC::GCThread::gcThreadMain() + 88

4   com.apple.JavaScriptCore       0x000000010bc30f5f ***::wtfThreadEntryPoint(void*) + 15

5   libsystem_pthread.dylib       0x0000000111f09899 _pthread_body + 138

6   libsystem_pthread.dylib       0x0000000111f0972a _pthread_start + 137

7   libsystem_pthread.dylib       0x0000000111f0dfc9 thread_start + 13

 

 

Thread 15:: JavaScriptCore::Marking

0   libsystem_kernel.dylib         0x0000000111dfd716 __psynch_cvwait + 10

1   libsystem_pthread.dylib       0x0000000111f0bc3b _pthread_cond_wait + 727

2   com.apple.JavaScriptCore       0x000000010bc3c737 JSC::GCThread::waitForNextPhase() + 119

3   com.apple.JavaScriptCore       0x000000010bc3c5c8 JSC::GCThread::gcThreadMain() + 88

4   com.apple.JavaScriptCore       0x000000010bc30f5f ***::wtfThreadEntryPoint(void*) + 15

5   libsystem_pthread.dylib       0x0000000111f09899 _pthread_body + 138

6   libsystem_pthread.dylib       0x0000000111f0972a _pthread_start + 137

7   libsystem_pthread.dylib       0x0000000111f0dfc9 thread_start + 13

 

 

Thread 16 Crashed:

0   com.apple.AppKit               0x000000010fb22f9d -[NSHTMLWriter _generateHTML] + 9827

 

 

Thread 16 crashed with X86 Thread State (64-bit):

  rax: 0xe8ef894c08743039  rbx: 0x0000000000000054  rcx: 0x000000010c47b000  rdx: 0x0000000000000054

  rdi: 0x000000010c47b000  rsi: 0x000000010c464000  rbp: 0x000000010c47cff0  rsp: 0x000000010c47cf68

   r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000

  r12: 0x000000010f979420  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x000000010c464000

  rip: 0x000000010fb22f9d  rfl: 0x0000000000010206  cr2: 0x00000000000000a9

 

Logical CPU:     2

Error Code:      0x00000004

Trap Number:     14

 

 

 

 

Binary Images:

       0x10b13c000 -        0x10b13cffd  com.apple.Safari (7.0.5 - 9537.77.4) <1798D677-1B85-3638-AB90-E5AD749F86E7> /Applications/Safari.app/Contents/MacOS/Safari

       0x10b146000 -        0x10b64cffb  com.apple.Safari.framework (9537 - 9537.77.4) <4DA7F240-5451-3C23-9ADA-CFE34FB51FDB> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari

       0x10ba39000 -        0x10ba3aff7  libSystem.B.dylib (1197.1.1) <E6BCC031-4342-318C-A1AD-A8E9AEAE716F> /usr/lib/libSystem.B.dylib

       0x10ba48000 -        0x10ba66ff7  com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts

       0x10ba89000 -        0x10ba8afff  libquit.dylib (161.2) <7B9C07B6-8993-32C8-89C2-23D2E7FA85BA> /usr/lib/libquit.dylib

       0x10ba93000 -        0x10bab0ff7  com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

       0x10babc000 -        0x10babcfff  com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

       0x10bac1000 -        0x10bac1fff  com.apple.WebInspectorUI (9537 - 9537.77.1) <AE060E19-150A-3194-A45F-0599B21CF702> /System/Library/PrivateFrameworks/WebInspectorUI.framework/Versions/A/WebInspec torUI

       0x10bac5000 -        0x10bac5fff  com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

       0x10bac8000 -        0x10bb26ff7  com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation

       0x10bb68000 -        0x10bb72ff7  com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport

       0x10bb87000 -        0x10bbf3fff  com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

       0x10bc28000 -        0x10bf9fff6  com.apple.JavaScriptCore (9537 - 9537.77.1) <F588191A-25E6-31AC-A325-B7779DC6D1EC> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

       0x10c09f000 -        0x10c257ffb  libicucore.A.dylib (511.34) <616A65D6-3F20-3EAB-8CA8-273AD890261C> /usr/lib/libicucore.A.dylib

       0x10c2fd000 -        0x10c3e7fff  libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib

       0x10c405000 -        0x10c436ff7  libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib

       0x10c44c000 -        0x10c459ff7  libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib

       0x10c465000 -        0x10c473fff  com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

       0x10c480000 -        0x10c4c1fff  com.apple.PerformanceAnalysis (1.47 - 47) <5E045817-0C84-341A-9B33-74CF1324FA70> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis

       0x10cd19000 -        0x10ceb5ff3  com.apple.QuartzCore (1.8 - 332.3) <D6285800-F386-3E6B-84F2-A62F9029D95F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

       0x10cf92000 -        0x10d1ecff9  com.apple.security (7.0 - 55471.14.8) <EA03E140-2509-3A07-8440-2DC97C0D478B> /System/Library/Frameworks/Security.framework/Versions/A/Security

       0x10d338000 -        0x10d3abfff  com.apple.securityfoundation (6.0 - 55122.3) <8575DF7A-EC79-3FCE-A737-7512363A5B12> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

       0x10d3f0000 -        0x10d41eff7  com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face

       0x10d451000 -        0x10d4b4ffb  com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

       0x10d4f5000 -        0x10d62bffd  com.apple.WebKit (9537 - 9537.77.4) <A0291E16-4ED9-30E8-B9A2-DB836778EE9E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

       0x10d722000 -        0x10d913ff3  com.apple.WebKit2 (9537 - 9537.77.4) <5090816E-BD02-350C-B4CE-613A246532F5> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2

       0x10daff000 -        0x10ddfdfff  com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

       0x10e040000 -        0x10e1edf27  libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib

       0x10e20e000 -        0x10e260fff  libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib

       0x10e2c1000 -        0x10e383ff5  com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

       0x10e3f2000 -        0x10e5d7fff  com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

       0x10e750000 -        0x10e751ff7  libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib

       0x10e75d000 -        0x10e8f8ff8  com.apple.CFNetwork (673.3 - 673.3) <4375B7CB-34B6-3A26-99AC-2D2404AD9C9B> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

       0x10ea00000 -        0x10ea00fff  com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

       0x10ea07000 -        0x10eb0dff7  com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

       0x10eb79000 -        0x10f49932b  com.apple.CoreGraphics (1.600.0 - 599.25.10.1) <EC14B831-96BB-3A50-A451-E36BDC8F59FB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

       0x10f5c6000 -        0x10f5c6fff  com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

       0x10f5cd000 -        0x110143ff7  com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

       0x1108cd000 -        0x1108fcff9  com.apple.GSS (4.0 - 2.0) <44E914BE-B0D0-3E05-9451-CA9E539AFA52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

       0x11091c000 -        0x11092dff7  libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib

       0x110934000 -        0x110936fff  com.apple.OAuth (25 - 25) <22D42C60-CA67-31D7-A4A4-AFD8F35408D7> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth

       0x11093c000 -        0x110974ff7  com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices

       0x1109af000 -        0x110b03ff3  com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

       0x110b9d000 -        0x110b9dffd  com.apple.audio.units.AudioUnit (1.10 - 1.10) <68B21135-55A6-3563-A3D6-3E692A7DEB7F> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

       0x110ba4000 -        0x110decff7  com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

       0x110f16000 -        0x110f7afff  com.apple.datadetectorscore (5.0 - 354.5) <0AE9749A-6BFC-3032-B802-210DF59AEDB0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

       0x110fba000 -        0x1110eaff7  com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv

       0x11116a000 -        0x111414ff5  com.apple.HIToolbox (2.1.1 - 698) <26FF0E2C-1CD7-311F-ACF0-84F3D5273AD6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

       0x111573000 -        0x11157bff7  com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition

       0x11158c000 -        0x1115ceff7  libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib

       0x1115e7000 -        0x1116ceff7  libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib

       0x11170a000 -        0x1117eefff  com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

       0x1118b4000 -        0x111905ff7  com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

       0x11192d000 -        0x111932fff  com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

       0x11193d000 -        0x11193efff  liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib

       0x111949000 -        0x11195bff7  com.apple.MultitouchSupport.framework (245.13 - 245.13) <E51DE5CA-9859-3C13-A24F-37EF4385C1D6> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport

       0x111970000 -        0x111988ff7  com.apple.GenerationalStorage (2.0 - 160.3) <64749B08-0212-3AC8-9B49-73D662B09304> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage

       0x111998000 -        0x1119a5fff  com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing

       0x1119b9000 -        0x111a7dff7  com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

       0x111b07000 -        0x111b22ff7  libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib

       0x111b32000 -        0x111b5bff7  libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib

       0x111b6a000 -        0x111b6eff7  libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib

       0x111b74000 -        0x111b7efff  libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib

       0x111b92000 -        0x111b99fff  libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib

       0x111ba9000 -        0x111bb0ffb  libcopyfile.dylib (103.92.1) <CF29DFF6-0589-3590-834C-82E2316612E8> /usr/lib/system/libcopyfile.dylib

       0x111bb9000 -        0x111c07fff  libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib

       0x111c18000 -        0x111c32fff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib

       0x111c52000 -        0x111c55ff7  libdyld.dylib (239.4) <A1273A02-4928-3BAC-A846-6C069DC1A0A6> /usr/lib/system/libdyld.dylib

       0x111c62000 -        0x111c62ff7  libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib

       0x111c6e000 -        0x111c75ff8  liblaunch.dylib (842.92.1) <A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A> /usr/lib/system/liblaunch.dylib

       0x111c80000 -        0x111c85fff  libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib

       0x111c91000 -        0x111c93ff7  libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib

       0x111c9b000 -        0x111c9cffb  libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib

       0x111ca9000 -        0x111cbaff7  libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib

       0x111cc9000 -        0x111ccaff7  libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib

       0x111cd0000 -        0x111d59ff7  libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib

       0x111d8b000 -        0x111d8dff3  libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib

       0x111d96000 -        0x111d9efff  libsystem_dnssd.dylib (522.92.1) <17B03FFD-92C5-3282-9981-EBB28B456207> /usr/lib/system/libsystem_dnssd.dylib

       0x111da6000 -        0x111dcdffb  libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib

       0x111de8000 -        0x111e04ff7  libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib

       0x111e2a000 -        0x111e59fd2  libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib

       0x111e67000 -        0x111e82ff7  libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib

       0x111e90000 -        0x111eb7ff7  libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib

       0x111ed3000 -        0x111edcff3  libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib

       0x111ee9000 -        0x111eefff7  libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib

       0x111f08000 -        0x111f0fff7  libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib

       0x111f21000 -        0x111f22fff  libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib

       0x111f27000 -        0x111f2bff7  libsystem_stats.dylib (93.90.3) <337946FC-B2E1-3DFA-A8B5-30DA8D584D75> /usr/lib/system/libsystem_stats.dylib

       0x111f38000 -        0x111f39fff  libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib

       0x111f45000 -        0x111f4aff7  libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib

       0x111f58000 -        0x111f7cfff  libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib

       0x111f9e000 -        0x111faefff  libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib

       0x111fb9000 -        0x111fbdfff  libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib

       0x111fc5000 -        0x111fc5ffd  libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib

       0x111fca000 -        0x111fd7ff0  libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib

       0x111fe0000 -        0x1122cafff  com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore

       0x11234e000 -        0x1123deff7  com.apple.Metadata (10.7.0 - 800.28) <CB43AF4C-F5DE-3161-B7D7-540DF9718EAD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata

       0x11244b000 -        0x1124c2fff  com.apple.CoreServices.OSServices (600.4 - 600.4) <B9436B61-0885-3EF6-B981-EB77C325F745> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices

       0x11256c000 -        0x1125d9fff  com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit

       0x112621000 -        0x11267cffb  com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE

       0x1126b2000 -        0x11277cfff  com.apple.LaunchServices (572.28 - 572.28) <FDED4724-4CB6-3DE5-B785-AE6D4C261CF6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices

       0x1127f4000 -        0x11281dfff  com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices

       0x112844000 -        0x11284bfff  com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

       0x112857000 -        0x112862fff  libkxld.dylib (2422.110.17) <B6140BAB-0EAF-3E4F-B055-314068056BB4> /usr/lib/system/libkxld.dylib

       0x112867000 -        0x112872ff7  com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth

       0x112885000 -        0x112888fff  com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

       0x112894000 -        0x1128abff7  com.apple.CFOpenDirectory (10.9 - 173.90.1) <EBC0A1F2-9054-3D39-99AE-A3F655E55D6A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory

       0x1128c9000 -        0x1128d3ff7  com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment

       0x1128e4000 -        0x11290cffb  libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib

       0x112919000 -        0x1129a5ff7  com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink

       0x1129df000 -        0x112a4eff1  com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS

       0x112a7c000 -        0x112b05fff  com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync

       0x112b51000 -        0x112b96ff6  com.apple.HIServices (1.23 - 468) <E06287C4-1534-3D46-B099-3DF8B8EE4EB5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices

       0x112bd0000 -        0x112bdfff8  com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis

       0x112bf4000 -        0x112c41ff2  com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore

       0x112c72000 -        0x112cabff7  com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD

       0x112ccb000 -        0x112cd4fff  com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis

       0x112ceb000 -        0x112ceeffc  com.apple.IOSurface (91.1 - 91.1) <D00EEB0C-8AA8-3986-90C1-C97B2486E8FA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

       0x112cfc000 -        0x112cfcfff  com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

       0x112d05000 -        0x112fd9fc7  com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage

       0x11301e000 -        0x11301efff  com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib

       0x113024000 -        0x1130effff  libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib

       0x113100000 -        0x1131b0ff7  libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib

       0x1131c1000 -        0x1135a2ffe  libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib

       0x113608000 -        0x113776ff7  libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib

       0x1137a5000 -        0x113894fff  libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib

       0x11390c000 -        0x113953fff  libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib

       0x11397b000 -        0x11399fff7  libJPEG.dylib (1043) <25723F3F-48A6-3AC5-A7A3-58E418FEBF3F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib

       0x1139a8000 -        0x113a01fff  libTIFF.dylib (1043) <D7CAE68F-6087-3B40-9CB8-EC6DB47BF877> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

       0x113a15000 -        0x113a30ff7  libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

       0x113a3c000 -        0x113a40ff7  libGIF.dylib (1043) <AF0FE71A-27AB-31E0-8CEA-BC0BF2091FA8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

       0x113a4a000 -        0x113b38fff  libJP2.dylib (1043) <C4031D64-6C57-3FB4-9D87-874D387381DB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib

       0x113b63000 -        0x113b65fff  libRadiance.dylib (1043) <9813995C-DEAA-3992-8DF8-320E4E4E288B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib

       0x113b6f000 -        0x113bb6ff7  libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib

       0x113bd0000 -        0x113be9ff7  com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

       0x113c03000 -        0x113c1ffff  libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib

       0x113c2d000 -        0x113d1eff9  libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib

       0x113d34000 -        0x113d99ffb  com.apple.Heimdal (4.0 - 2.0) <F34D6627-9F80-3823-8B57-DB629307DF87> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

       0x113dc5000 -        0x113dc6fff  com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent

       0x113dd2000 -        0x113dd6ff7  libheimdal-asn1.dylib (323.92.1) <CAE21FFF-5763-399C-B7C5-EEBFFEEF2242> /usr/lib/libheimdal-asn1.dylib

       0x113ddf000 -        0x113debff7  com.apple.OpenDirectory (10.9 - 173.90.1) <256C265B-7FA6-326D-9F60-18DADF5F3A0E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

       0x113e01000 -        0x113e0affd  com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

       0x113e18000 -        0x113e53fff  com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom

       0x113e6a000 -        0x113e8fff7  com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

       0x113eb1000 -        0x114182ff4  com.apple.CoreImage (9.4.0) <2C636ECD-0F1A-357C-9EFF-0452476FDDF5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage

       0x114279000 -        0x1142ccfff  com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface

       0x1142f3000 -        0x114332fff  libGLU.dylib (9.6.1) <AE032555-3E2F-3DBF-A26D-EA4576061605> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

       0x114347000 -        0x11434fffc  libGFXShared.dylib (9.6.1) <25BBF325-AC57-3BAA-9427-2D14CC243AE6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib

       0x114358000 -        0x114363fff  libGL.dylib (9.6.1) <4B65BF9F-F34A-3CD1-94E8-DB26DAA0A59D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

       0x114379000 -        0x1143b7ff7  libGLImage.dylib (9.6.1) <5E02B38C-9F36-39BE-8746-724F0D8BBFC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib

       0x1143bf000 -        0x1143c1fff  libCVMSPluginSupport.dylib (9.6.1) <FB37F4C4-1E84-3349-BB03-92CA0A5F6837> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib

       0x1143ca000 -        0x1143cdfff  libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib

       0x1143d9000 -        0x11480cffb  com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore

       0x114a25000 -        0x114a73ff7  com.apple.opencl (2.3.59 - 2.3.59) <B49916BA-1D02-3BA6-9986-5A935A3C009B> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

       0x114a91000 -        0x114a9dffb  com.apple.AppleFSCompression (56.92.1 - 1.0) <066255FD-DBD1-3041-8DDA-7AFC41C9096D> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression

       0x114aab000 -        0x114ac4ff7  com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity

       0x114ade000 -        0x114b0efff  com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s

       0x114b3c000 -        0x114b61ff7  com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library

       0x114b6f000 -        0x114bf0fff  com.apple.CoreSymbolication (3.0.1 - 141.0.5) <20E484C4-9F0E-3DF6-BB27-D509859FF57A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication

       0x114c43000 -        0x114c9bff7  com.apple.Symbolication (1.4 - 129.0.2) <56F5E42C-4A23-3D0C-A830-616A03C16725> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion

       0x114ce9000 -        0x114d18fff  com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s

       0x114d37000 -        0x114d96fff  com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

       0x114dd7000 -        0x114e01ff7  libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib

       0x114e15000 -        0x114e7bfff  com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi

       0x114edc000 -        0x114ee0fff  com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels

       0x114ee9000 -        0x114eecfff  com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help

       0x114ef3000 -        0x114f05fff  com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture

       0x114f24000 -        0x114f3cff7  com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting

       0x114f53000 -        0x114f54ff7  com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print

       0x114f60000 -        0x114f62ff7  com.apple.securityhi (9.0 - 55005) <446BE1A5-F65F-3ACB-8F33-A8EBFE0D0BD4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI

       0x114f6d000 -        0x11512bfff  com.apple.GeoServices (1.0 - 702.15.12) <850DC458-20CC-3E16-BB50-7C9FDBA308D3> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices

       0x115283000 -        0x11528dff7  com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer

       0x11529c000 -        0x1160efffb  com.apple.WebCore (9537 - 9537.77.4) <9C4E816A-0DAC-31B2-85C3-910164F3E741> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore

       0x118613000 -        0x11863ffff  com.apple.CoreServicesInternal (184.9 - 184.9) <4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal

       0x1186b1000 -        0x1186beff4  com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Librarian

       0x1186da000 -        0x1186e2ff3  libCGCMS.A.dylib (599.25.10.1) <9A4FAAD7-1C16-33F8-A615-1DCAB0546E31> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib

       0x1196c2000 -        0x1196d7ff3  com.apple.WebInspector (9537 - 9537.77.1) <8D5325D9-EA25-33D1-A3E4-5FAD21CF89DF> /System/Library/PrivateFrameworks/WebInspector.framework/Versions/A/WebInspecto r

       0x1196f0000 -        0x1197e2ff7  com.apple.mobiledevice (710.5.73 - 710.5.73) <27761366-7A69-3245-8C37-E408BEF5B4FB> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice

       0x119847000 -        0x119918ff1  com.apple.DiskImagesFramework (10.9 - 371.1) <D85430A6-1410-3B5F-9D11-17E2440B786E> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages

       0x119978000 -        0x119a57fff  libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib

       0x119abf000 -        0x119af3fff  libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib

       0x119b09000 -        0x119b57ff9  libstdc++.6.dylib (60) <0241E6A4-1368-33BE-950B-D0A175C41F54> /usr/lib/libstdc++.6.dylib

       0x119bbe000 -        0x119c76ff7  com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording

       0x119cde000 -        0x119ce8ff7  libcsfde.dylib (380) <A5CF6F85-0537-399F-968B-1536B1235E65> /usr/lib/libcsfde.dylib

       0x119cf3000 -        0x119d38fff  libcurl.4.dylib (78.94.1) <88F27F9B-052E-3375-938D-2603E90D8AD5> /usr/lib/libcurl.4.dylib

       0x119d48000 -        0x119d79fff  com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit

       0x119d8b000 -        0x119e16fff  libCoreStorage.dylib (380) <DE9B3F8C-045C-3010-9A25-C8CD72F1066B> /usr/lib/libCoreStorage.dylib

       0x119e3e000 -        0x119e40fff  com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin

       0x119e46000 -        0x119e48ffb  libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib

       0x119e4e000 -        0x119e54fff  com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication

       0x119e60000 -        0x119e95ffc  com.apple.LDAPFramework (2.4.28 - 194.5) <4ADD0595-25B9-3F09-897E-3FB790AD2C5A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP

       0x119ea4000 -        0x119eb4ffb  libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib

       0x119ecd000 -        0x11a12affa  com.apple.RawCamera.bundle (5.05 - 743) <362EA30F-3B5A-35C4-9455-339B0FDC89C6> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera

       0x11a315000 -        0x11a318ffa  libCGXType.A.dylib (599.25.10.1) <9E609F91-BD17-3C51-A877-C80E7183A867> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib

       0x11a8f0000 -        0x11a918ffb  libRIP.A.dylib (599.25.10.1) <623091DF-5769-3326-90EB-44EFC8087660> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib

    0x7fff66b76000 -     0x7fff66ba9817  dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld

 

 

External Modification Summary:

  Calls made by other processes targeting this process:

    task_for_pid: 2

    thread_create: 1

    thread_set_state: 0

  Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by all processes on this machine:

    task_for_pid: 2654

    thread_create: 2

    thread_set_state: 0

 

 

VM Region Summary:

ReadOnly portion of Libraries: Total=169.3M resident=76.8M(45%) swapped_out_or_unallocated=92.5M(55%)

Writable regions: Total=1.1G written=14.0M(1%) resident=33.1M(3%) swapped_out=0K(0%) unallocated=1.1G(97%)

 

REGION TYPE                        VIRTUAL

===========                        =======

CG backing stores                     136K

CG image                              264K

CG shared images                      180K

Foundation                              4K

JS JIT generated code                   8K

JS JIT generated code (reserved)      1.0G        reserved VM address space (unallocated)

JS VM register file (reserved)       4096K        reserved VM address space (unallocated)

JS garbage collector                  256K

Kernel Alloc Once                       8K

MALLOC                               52.8M

MALLOC (admin)                         32K

Memory Tag 242                         12K

SQLite page cache                    1024K

STACK GUARD                          56.1M

Stack                                14.7M

VM_ALLOCATE                          16.7M

WebKit Malloc                        2304K

__DATA                               24.2M

__IMAGE                               528K

__LINKEDIT                           44.1M

__TEXT                              125.2M

__UNICODE                             544K

mapped file                          43.2M

shared memory                           4K

===========                        =======

TOTAL                                 1.4G

TOTAL, minus reserved VM space      382.2M

 

 

 

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032302E4130304C4620

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032302E4130304C4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports

Network Service: 802.11n WLAN Adapter 2, Ethernet, en4

Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: Hub

USB Device: USB 2.0 Hub

USB Device: 802.11n WLAN Adapter

USB Device: IR Receiver

USB Device: Built-in iSight

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Internal Memory Card Reader

Thunderbolt Bus:


MacBook Pro, OS X Mavericks (10.9.4)
  • Linc Davis Level 10 Level 10 (154,560 points)

    You installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)

    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.

    Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.

    Step 1

    In the Applications folder, there may (or may not) be an application named "Genieo". Genieo may be partially installed even if this item is absent. If it's present, select it and open the Finder Info window. If it shows that the Version is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.

    There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.

    This step does not completely inactivate Genieo.

    Step 2

    Don't take this step unless you completed Step 1, including the restart, without any error messages. If you didn't find the Genieo application, or if you couldn't complete Step 1 for any reason, stop here and ask for instructions.

    Triple-click anywhere in the line below on this page to select it:

    /Library/Frameworks/GenieoExtra.framework

    Right-click or control-click the line and select

              Services Reveal in Finder (or just Reveal)

    from the contextual menu.

    If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

    A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.

    Move each of these items to the Trash in the same way:

    /Library/LaunchAgents/com.genieo.completer.update.plist
    /Library/LaunchAgents/com.genieo.engine.plist
    /Library/LaunchAgents/com.genieoinnovation.macextension.plist
    /Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
    /Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
    /usr/lib/libgenkit.dylib
    /usr/lib/libgenkitsa.dylib
    /usr/lib/libimckit.dylib
    /usr/lib/libimckitsa.dylib
    ~/Library/Application Support/com.genieoinnovation.Installer
    ~/Library/LaunchAgents/com.genieo.completer.download.plist
    ~/Library/LaunchAgents/com.genieo.completer.update.plist

    If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.

    Restart and empty the Trash. Don't try to empty the Trash until you have restarted.

    Step 3

    From the Safari menu bar, select

              Safari Preferences... Extensions

    Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.

    Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.

    Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.

    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.

    Finally, be forewarned that when Genieo is mentioned on this site, the criminal perpetrator of the scam sometimes shows up under the name "Genieo support." He will tell you to download a fake "uninstaller." As he knows and intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

  • Edenapple1 Level 1 Level 1 (0 points)

    I haven't found any Genieo stuff in my mac, what should I do?

  • Linc Davis Level 10 Level 10 (154,560 points)

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

    Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.

    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.

    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

    4. Here's a summary of what you need to do, if you choose to proceed:

    ☞ Copy a line of text in this window to the Clipboard.

    ☞ Paste into the window of another application.

    ☞ Wait for the test to run. It usually takes a few minutes.

    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.

    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

    Triple-click anywhere in the line of text below on this page to select it:

    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/(de|[nst]):/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-

    Copy the selected text to the Clipboard by pressing the key combination command-C.

    8. Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press thereturn key.

    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

    exec bash

    and press return. Then paste the script again.

    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press returnthree times at the password prompt. Again, the script will still run.

    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

    [Process completed]

    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.

    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

    ______________________________________________________________

    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.