iTunes 11.3.1 stops working when opened in 'Podcasts' view

I have the same problem. The irony is that the entire reason I updated the darn program to begin with was all of the problems it was having with podcasts. Well, now those are fixed, but this one is new and it's just as bad. iTunes is a disaster lately.

Problem here on my PC as well.

Windows 7 home prem / 64 bit.

So - any work around ?

Where do I find the previous version?

Having a very similar problem, the difference is iTunes crashes every time I hit the manual Refresh button in the Podcast section. It only started doing that after the latest update (11.3.1.2).

The only other difference is I'm running Windows 8.1 (which I dislike strongly).

Start iTunes is Safe Mode.

Refer to this article: iTunes: Troubleshooting issues with third-party iTunes plug-ins which gives you steps for starting iTunes in Safe Mode. Note the article has instructions for both OS X (Mac) and the different versions of Windows.

I too had the problem with Podcasts, so was delighted to see an update which addressed it. However, like all of you, after the update to 11.3, clicking on Refresh (Podcasts) caused iTunes to stop working. I then started iTunes in Safe Mode but saw no message about entering Safe Mode (as mentioned in the article). Despite this, Refresh Podcasts then worked. That was yesterday. This morning, I have started my iTunes in normal mode and had no issues.

I suggest you read the article, as there are important points about showing hidden files and what to do if the problem persists. In my case, the problem did not persist. Note also, that the article mentions third-party plug-ins as the cause of the problem. As far as I am aware, I did not have any third-party plug-ins, so the title of the article is somewhat misleading.

I have a similar issue with the new update. iTunes stops working when I listen to a podcast or if I download a podcast episode. I get the error message "iTunes stopped working". I have restarted the computer several times. It makes no difference.

I have reinstalled iTunes all over since I first had problems with installing the update. I got an error 2324.

Windows 8.

Update:

I tried to start iTunes in Safe Mode (as 'the fiend' suggests above), and then it worked.

But when I started it normally, it went back to the same problem.

Then I rebooted the computer and now it actually seems to be working.

I have no idea why.

I just tried opening it in safe mode and it still crashed on me. I run on Windows 7. What is with these updates lately? The last one had iTunes running slower than ever. Still better than losing 90% of my podcasts like a few updates ago, but now I can't even run the program. Seriously!

Fixed.

I uninstalled 11.3 1 and then installed the previous version. Took awhile to even find a legitamate version on line - apple makes it tough. I would find a link to any previous version only to be taken to the Apple page with 11.3.1!

Now running 11.2 - I saved the install file in case Apples next version also a problem.

terrie22737 wrote:

I just tried opening it in safe mode and it still crashed on me.

In that case, Apple's advice is to move on to this article; iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues which suggests creating a new user account, to see if the problem continues. It also mentions looking for other system-wide issues and in particular, suggests that you make sure your anti-virus software is up-to-date and running.

terrie22737 wrote:

What is with these updates lately?

I share your concerns.

sethm1 wrote:

Fixed.

I uninstalled 11.3 1 and then installed the previous version.

Although that may have worked for you, installing a previous version of iTunes (or any computer programme) is a risky move. The best advice always advises against going back to a previous version. If a newer version of iTunes changes something about the files that cannot be understood by an older version, you may find your iTunes Library becomes unusable.

Well it's been a day and so far NO issues with the library. Not sure what Apple did with 11.3.1 - but for me it caused a big headache.

Safe mode did not work. If a lot of people have the same problem after a software update that means something is wrong with the update. Not our accounts, not our anti-virus software, etc.

But alas, the next day it crashes and crashes again and again.

Apple, are you listening?

For me the solution was to run iTunes as admin. I hope this will help some of you too. Something is really wrong with this update.

Running Win 7.