Abcdrlgvj
Level 1 (0 points)

Q: messages doesn't work in osx

Messages has never worked for me in OSX, but it only recently became a problem when my iPhone went down for the count and I tried to turn to my CPU to manage my messages.  No luck.  I can use Messages from a guest user -- but under my own user account, while I can log in, it fails to send/receive any messages.  I've deleted all the apple.com preference files to the point that I've managed to reset the program and re-enter my apple ID -- but no luck.  Don't really need the program now that I got a new phone, just find it frustrating is all.  Would appreciate any feedback...

MacBook Air, OS X Mavericks (10.9.4)

Posted on Aug 9, 2014 6:32 PM

by Abcdrlgvj,Solvedanswer
Abcdrlgvj Abcdrlgvj
Level 1 (0 points)
A:

Thank you for your help.  What finally did the trick was creating a new admin account and transferring things from the one user file to the other (manually).  This was a royal pain and took ~3 hours.  But given the time and frustration that was already sunk into this (only just realized that FaceTime was also not working), well worth it. What a pain...

Posted on Aug 10, 2014 9:22 PM

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Q: messages doesn't work in osx

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  • by Linc Davis,Helpful

    Linc Davis Linc Davis Aug 10, 2014 4:15 PM in response to Abcdrlgvj
    Level 10 (208,037 points)
    Applications
    Aug 10, 2014 4:15 PM in response to Abcdrlgvj

    This issue has come up a few times, and I have not found out what causes it. Rather than using you as a guinea pig for experimentation, I suggest you either contact Apple Support or make a "Genius" appointment at an Apple Store. There may be an internal service bulletin about the issue. Please update this thread if you get a resolution that way.

  • by Abcdrlgvj,Solvedanswer

    Abcdrlgvj Abcdrlgvj Aug 10, 2014 9:22 PM in response to Linc Davis
    Level 1 (0 points)
    Aug 10, 2014 9:22 PM in response to Linc Davis

    Thank you for your help.  What finally did the trick was creating a new admin account and transferring things from the one user file to the other (manually).  This was a royal pain and took ~3 hours.  But given the time and frustration that was already sunk into this (only just realized that FaceTime was also not working), well worth it. What a pain...

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 11, 2014 11:37 AM in response to Abcdrlgvj
    Level 9 (73,348 points)
    Applications
    Aug 11, 2014 11:37 AM in response to Abcdrlgvj

    I did mean that one.

     

    I went to the pane on my computer and noted I had got it wrong but forgot to change the word before posting.

     

    I see you used another way around the issue.

     

    4thanx.gif for the 1helpful.png  Points

     

     

     

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    7:36 pm      Monday; August 11, 2014

     

    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
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