I can't close one window in Safari.

Question

Level 1

8 points

I can't close one window in Safari.

I can't close one window in Safari. I'm on an iMac 27", OSX 10.9.4 and using Safari Version 7.0.5. I have several windows open - one with the header in grey (as they appear when not selected) and am able to individually close the other windows. The problem window has several tabs. I cannot close that window. If I try to select it, the top bar remains grey. I've quit and restarted, run disc utilities, run permissions and no problems show. At a loss how to handle this. I do not have this problem with Firefox.

iMac, OS X Mavericks (10.9.4), 3.4 Ghz Intel Core i7, 16GM memory

Posted on Aug 9, 2014 10:23 PM

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Answer 1

dmtgs Author

Level 1

8 points

Aug 10, 2014 10:28 AM in response to Linc Davis

I quit Safari and relauched it by holding down the shift key and clicked on the icon in the Dock. I kept the shift key held down until every window was up, but, alas, the problem window is very stubborn. Then I quit (no problems in quitting Safari) and held down the shift key until Safari started and then let go of the shift key. No change with it 😟 Another anomaly is when I hide Safari, this window stands proudly on the screen!

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Answer 2

Linc Davis

Level 10

209,971 points

Aug 10, 2014 10:37 AM in response to dmtgs

From the Safari menu bar, select

Safari ▹ Preferences... ▹ Extensions

Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.

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Answer 3

Linc Davis

Level 10

209,971 points

Aug 9, 2014 10:47 PM in response to dmtgs

Quit the application. Force quit if necessary.

Relaunch it by holding down the shift key and clicking its icon in the Dock.

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