mshameel
Level 1 (0 points)

Q: Isight camera working on windows side but not on mac!

Hello All,

 

I have a macbook pro late 2008 version. The isight camera is not being detected on the mac side. I have tried the troubleshooter as suggested by the apple. Also checked with various software to understand if it is a software issue. However the camera works perfectly well in windows side ?!

 

I know that this topic has been discussed several times in the forums. I have gone through many given solutions but the problem still persist.

 

Thanks for the help.

 

Best

Shameel

MacBook Pro (17-inch Early 2008), OS X Mavericks (10.9.3)

Posted on Aug 10, 2014 12:59 PM

by Linc Davis,Solvedanswer
Linc Davis Linc Davis
Level 10 (208,037 points)
Applications
A:

Remove AirParrot and see whether there's an improvement.

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking theCustomize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

Posted on Aug 12, 2014 6:36 AM

Close
mshameel

Q: Isight camera working on windows side but not on mac!

  • All replies
  • Helpful answers

  • by K Shaffer,

    K Shaffer K Shaffer Aug 10, 2014 1:32 PM in response to mshameel
    Level 6 (14,567 points)
    Desktops
    Aug 10, 2014 1:32 PM in response to mshameel

    Could you please post a sample list of the names of the processes you have tried, so

    as to not generate a repeat post of the same ideas again, as new suggestions here?

     

    Also, your signature line has one model build, yet your topic has another.

    Is the listed MacBook/Pro an Early 2008 or a Late 2008 (17-inch) ?

     

    Were you able to take the computer to an Apple Specialist or Authorized Service

    Provider for professional testing and a diagnostic? That may be helpful, if done

    with the knowledge the problem appears to be in firmware or in OS X software

    when the camera appears to function correctly whilst MB/Pro runs Windows OS.

     

    PS: had the iSight camera been working OK when the Mac ran an older OS X?

     

    Hopefully the details can be discovered behind this issue.

    edited

  • by mshameel,

    mshameel mshameel Aug 10, 2014 1:29 PM in response to K Shaffer
    Level 1 (0 points)
    Aug 10, 2014 1:29 PM in response to K Shaffer

    Hello shaffer,

     

    I have tried all the steps mentioned here How to Troubleshoot iSight

    deleted air parrot. checked the console. The ones I havent tried is reinstalling the Mavericks

     

    I have got a late 2008 macbook pro 17inch

     

    Have not taken the laptop to an apple specialist as I have been thinking it is a hardware issue. Now that its working on windows its clearly not !

  • by Linc Davis,

    Linc Davis Linc Davis Aug 10, 2014 1:41 PM in response to mshameel
    Level 10 (208,037 points)
    Applications
    Aug 10, 2014 1:41 PM in response to mshameel

    Please read this whole message before doing anything.

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

    Test while in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • by K Shaffer,

    K Shaffer K Shaffer Aug 10, 2014 1:42 PM in response to mshameel
    Level 6 (14,567 points)
    Desktops
    Aug 10, 2014 1:42 PM in response to mshameel

    Curious, if when using an older OS X version, the computer had an issue

    with the iSight camera; as later versions of OS X may present a challenge

    to some earlier Intel-based Macs, where Windows probably would not.

     

    Since the unit shipped with a version of Leopard OS X 10.5.x, things were

    different back in those days; could be the computer may have a weak

    component in the hardware (or related firmware issue) that makes your

    MacBook/Pro not see the iSight as it should. This may be an item that an

    in-depth diagnostic may be able to discover; as something is acting up.

     

    Also, going forward certain models of older Mac won't be able to progress

    further due to other hardware specs for supporting later OS X versions.

    Your model (though said to support Mavericks) may be on the final edge.

     

    You may have to inquire of Apple Authorized Service Providers in your

    locality or nearby, to see if some are better at diagnostic troubleshooting

    in the situation; especially if you do get it tested and they 'see nothing.'

     

    Hopefully the situation can find resolution; however there may be some

    weak hardware or a firmware issue that could require parts/repairs.

     

    Not sure what else to suggest; diagnostics require a level of technical effort

    and the ability to plow on ahead even if part of a test says it's OK...

     

    See what Linc says, and check into that aspect.

    Good luck & happy computing!

     

    edited

  • by mshameel,

    mshameel mshameel Aug 10, 2014 3:02 PM in response to Linc Davis
    Level 1 (0 points)
    Aug 10, 2014 3:02 PM in response to Linc Davis

    Hello Linc,

     

    I have done the safe mode restart,

     

    Initially the camera did not work in Photo Booth. however when run for the second and third time under safe mode, it works. However in Skype, it does seem to detect the camera but does not show the live graphic. Moreover on system profiler under camera, info about the isight is given.

     

    After restarting in normal mode, things have gone back to the same, isight is not more working in photo booth or Skype. More over now my mac seems to be heating up. I thought I had sorted that out by deleting the VDCA assistant under library/launch deamon. The console shows that the cpu keeps generating a crash VDCAssistant crash report.

     

    Screen Shot 2014-08-11 at 01.37.11.png

    above : In safe mode

    Screen Shot 2014-08-11 at 01.49.32.png

     

    above : In normal mode

    Screen Shot 2014-08-11 at 01.55.21.png

  • by Linc Davis,

    Linc Davis Linc Davis Aug 10, 2014 3:40 PM in response to mshameel
    Level 10 (208,037 points)
    Applications
    Aug 10, 2014 3:40 PM in response to mshameel

    In the Console window, select

              DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports

    (not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste topost the entire contents—the text, not a screenshot.

    I know the report is long, maybe several hundred lines. Please post all of it anyway.

    If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • by mshameel,

    mshameel mshameel Aug 11, 2014 3:37 PM in response to Linc Davis
    Level 1 (0 points)
    Aug 11, 2014 3:37 PM in response to Linc Davis

    Hello Linc, please find the crash report below

     

    Process:         VDCAssistant [20365]

    Path:            /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/VDC.plugi n/Contents/Resources/VDCAssistant

    Identifier:      VDCAssistant

    Version:         4561

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [167]

    Responsible:     VDCAssistant [20365]

    User ID:         501

     

     

    Date/Time:       2014-08-12 02:31:37.204 +0400

    OS Version:      Mac OS X 10.9.2 (13C64)

    Report Version:  11

    Anonymous UUID: #####

     

     

    Sleep/Wake UUID: #####

     

     

    Crashed Thread:  0  Dispatch queue: com.apple.main-thread

     

     

    Exception Type:  EXC_CRASH (SIGABRT)

    Exception Codes: 0x0000000000000000, 0x0000000000000000

     

     

    Application Specific Information:

    Client is attempting to access a display by index (1) instead of display ID.

    abort() called

     

     

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   libsystem_kernel.dylib         0x000000010bdb4866 __pthread_kill + 10

    1   libsystem_pthread.dylib       0x000000010becb35c pthread_kill + 92

    2   libsystem_c.dylib             0x000000010bce8b1a abort + 125

    3   com.apple.CoreGraphics         0x000000010add60d1 lookupDisplay + 270

    4   com.apple.CoreGraphics         0x000000010ae2c857 CGSGetDisplayOpenGLDisplayMask + 48

    5   com.apple.AppleGVAFramework   0x000000010a901689 0x10a8e4000 + 120457

    6   com.apple.AppleGVAFramework   0x000000010a9012bd 0x10a8e4000 + 119485

    7   com.apple.AppleGVAFramework   0x000000010a90217c 0x10a8e4000 + 123260

    8   com.apple.AppleGVAFramework   0x000000010a954551 0x10a8e4000 + 460113

    9   com.apple.AppleGVAFramework   0x000000010a8f9570 0x10a8e4000 + 87408

    10  com.apple.AppleGVAFramework   0x000000010a96b66e AVFJPG_GetJPEGDecodeAvailability + 189

    11  VDCAssistant                   0x0000000109bed8ef 0x109bc3000 + 174319

    12  VDCAssistant                   0x0000000109bcd3c8 0x109bc3000 + 41928

    13  VDCAssistant                   0x0000000109be7913 0x109bc3000 + 149779

    14  VDCAssistant                   0x0000000109bfaee1 0x109bc3000 + 229089

    15  VDCAssistant                   0x0000000109bfba0e 0x109bc3000 + 231950

    16  VDCAssistant                   0x0000000109bf8079 0x109bc3000 + 217209

    17  VDCAssistant                   0x0000000109bf78ea 0x109bc3000 + 215274

    18  VDCAssistant                   0x0000000109bf82fd 0x109bc3000 + 217853

    19  VDCAssistant                   0x0000000109bfbaf3 0x109bc3000 + 232179

    20  libdyld.dylib                 0x000000010bc145fd start + 1

     

     

    Thread 1:

    0   libsystem_kernel.dylib         0x000000010bdb0a1a mach_msg_trap + 10

    1   libsystem_kernel.dylib         0x000000010bdafd18 mach_msg + 64

    2   com.apple.CoreFoundation       0x000000010aae0155 __CFRunLoopServiceMachPort + 181

    3   com.apple.CoreFoundation       0x000000010aadf779 __CFRunLoopRun + 1161

    4   com.apple.CoreFoundation       0x000000010aadf0b5 CFRunLoopRunSpecific + 309

    5   com.apple.CoreFoundation       0x000000010ab94811 CFRunLoopRun + 97

    6   VDCAssistant                   0x0000000109bc70c0 0x109bc3000 + 16576

    7   libsystem_pthread.dylib       0x000000010beca899 _pthread_body + 138

    8   libsystem_pthread.dylib       0x000000010beca72a _pthread_start + 137

    9   libsystem_pthread.dylib       0x000000010becefc9 thread_start + 13

     

     

    Thread 2:: Dispatch queue: com.apple.libdispatch-manager

    0   libsystem_kernel.dylib         0x000000010bdb5662 kevent64 + 10

    1   libdispatch.dylib             0x000000010bbdb43d _dispatch_mgr_invoke + 239

    2   libdispatch.dylib             0x000000010bbdb152 _dispatch_mgr_thread + 52

     

     

    Thread 3:

    0   libsystem_kernel.dylib         0x000000010bdb4e6a __workq_kernreturn + 10

    1   libsystem_pthread.dylib       0x000000010becbf08 _pthread_wqthread + 330

    2   libsystem_pthread.dylib       0x000000010becefb9 start_wqthread + 13

     

     

    Thread 4:

    0   libsystem_kernel.dylib         0x000000010bdb4e6a __workq_kernreturn + 10

    1   libsystem_pthread.dylib       0x000000010becbf08 _pthread_wqthread + 330

    2   libsystem_pthread.dylib       0x000000010becefb9 start_wqthread + 13

     

     

    Thread 0 crashed with X86 Thread State (64-bit):

      rax: 0x0000000000000000  rbx: 0x000000010bed1310  rcx: 0x00007fff5603c3f8  rdx: 0x0000000000000000

      rdi: 0x0000000000000807  rsi: 0x0000000000000006  rbp: 0x00007fff5603c420  rsp: 0x00007fff5603c3f8

       r8: 0x00007fe4d2432ef0   r9: 0x00007fe4d2432b70  r10: 0x0000000008000000  r11: 0x0000000000000202

      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000006  r15: 0x0000000000000000

      rip: 0x000000010bdb4866  rfl: 0x0000000000000202  cr2: 0x000000010bccf919

     

    Logical CPU:     0

    Error Code:      0x02000148

    Trap Number:     133

     

     

     

     

    Binary Images:

           0x109bc3000 -        0x109c41ffa  VDCAssistant (4561) <68A975A8-1D12-3D6E-BD11-75E76A7E4445> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/VDC.plugi n/Contents/Resources/VDCAssistant

           0x109c51000 -        0x109ca2ff3  com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

           0x109cca000 -        0x109cd8fff  com.apple.opengl (9.6.0 - 9.6.0) <709F4A02-73A0-303C-86B5-85C596C8B707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

           0x109ce5000 -        0x109d4fff7  com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

           0x109d87000 -        0x109dd3ffe  com.apple.CoreMediaIO (407.0 - 4561) <BC8222A6-516C-380C-AB7D-DE78B23574DC> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO

           0x109dfd000 -        0x109e46fff  com.apple.CoreMedia (1.0 - 1273.49) <D91EC90A-BFF1-300D-A353-68001705811C> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia

           0x109e75000 -        0x109e9aff7  com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

           0x109ebb000 -        0x109ebeffc  com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

           0x109ec7000 -        0x10a315fff  com.apple.VideoToolbox (1.0 - 1273.49) <27177077-9107-3E06-ADAD-92B80E80CDCD> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox

           0x10a370000 -        0x10a5c9ff9  com.apple.security (7.0 - 55471.14) <3F7100A0-FE46-333D-9A4B-396580F1B4FE> /System/Library/Frameworks/Security.framework/Versions/A/Security

           0x10a714000 -        0x10a8c1f27  libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib

           0x10a8e4000 -        0x10a990ff7  com.apple.AppleGVAFramework (7.1.10 - 7.1.10) <3FD3AD06-ADCA-3F90-931C-9B8011328C87> /System/Library/PrivateFrameworks/AppleGVA.framework/Versions/A/AppleGVA

           0x10a9a6000 -        0x10a9a6fff  com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

           0x10a9ac000 -        0x10a9adff7  libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib

           0x10a9b5000 -        0x10aa07fff  libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib

           0x10aa67000 -        0x10aa68ff7  libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib

           0x10aa6f000 -        0x10ac54fff  com.apple.CoreFoundation (6.9 - 855.14) <617B8A7B-FAB2-3271-A09B-C542E351C532> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

           0x10adc6000 -        0x10adc6fff  com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

           0x10adce000 -        0x10b6edaf3  com.apple.CoreGraphics (1.600.0 - 599.20.11) <06212100-8069-31A1-9C44-F6C4B1695230> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

           0x10b81a000 -        0x10b85cff7  libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib

           0x10b874000 -        0x10ba2cff3  libicucore.A.dylib (511.31) <167DDD0A-A935-31AF-B5B9-940268EC3A3C> /usr/lib/libicucore.A.dylib

           0x10bad8000 -        0x10bae9ff7  libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib

           0x10baf4000 -        0x10bb1dff7  libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib

           0x10bb2b000 -        0x10bb2fff7  libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib

           0x10bb37000 -        0x10bb41fff  libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib

           0x10bb54000 -        0x10bb5bfff  libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib

           0x10bb69000 -        0x10bb70ff3  libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib

           0x10bb77000 -        0x10bbc5fff  libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib

           0x10bbd8000 -        0x10bbf2fff  libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib

           0x10bc11000 -        0x10bc14ff7  libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib

           0x10bc1e000 -        0x10bc1eff7  libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib

           0x10bc27000 -        0x10bc2eff8  liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib

           0x10bc3d000 -        0x10bc42fff  libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib

           0x10bc4d000 -        0x10bc4fff7  libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib

           0x10bc57000 -        0x10bc58ffb  libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib

           0x10bc5f000 -        0x10bc70ff7  libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib

           0x10bc80000 -        0x10bc81ff7  libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib

           0x10bc8c000 -        0x10bd15ff7  libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib

           0x10bd45000 -        0x10bd47ff3  libsystem_configuration.dylib (596.13) <B51C8C22-C455-36AC-952D-A319B6545884> /usr/lib/system/libsystem_configuration.dylib

           0x10bd4d000 -        0x10bd55fff  libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib

           0x10bd61000 -        0x10bd88ffb  libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib

           0x10bd9f000 -        0x10bdbbff7  libsystem_kernel.dylib (2422.90.20) <20E00C54-9222-359F-BD98-CB79ABED769A> /usr/lib/system/libsystem_kernel.dylib

           0x10bde6000 -        0x10be15fd2  libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib

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           0x110666000 -        0x11066efff  libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib

           0x110674000 -        0x1108bcff7  com.apple.CoreData (107 - 481.01) <DA339795-5D97-35B5-9B04-629830013720> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

           0x1109eb000 -        0x110a23ff7  com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices

           0x110a62000 -        0x110a62ffd  com.apple.audio.units.AudioUnit (1.10 - 1.10) <486A97CD-C1F7-324D-87BC-B07F7A415B68> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

           0x110a6f000 -        0x110b9fff7  com.apple.desktopservices (1.8.2 - 1.8.2) <76D6ED93-9D5A-3941-8B88-A1773290AE74> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv

           0x110c1f000 -        0x110ec9ff5  com.apple.HIToolbox (2.1 - 697.4) <DF5635DD-C255-3A8E-8B49-F6D2FB61FF95> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

           0x111022000 -        0x1111beff3  com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

           0x111296000 -        0x11129eff7  com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition

           0x1112ae000 -        0x111392fff  com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

           0x11145b000 -        0x11146dff7  com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport

           0x11147d000 -        0x1114befff  com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis

           0x111d16000 -        0x111d2eff7  com.apple.GenerationalStorage (2.0 - 160.2) <79629AC7-896F-3302-8AC1-4939020F08C3> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage

           0x111d44000 -        0x111d51fff  com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing

           0x111d63000 -        0x111e27ff7  com.apple.backup.framework (1.5.2 - 1.5.2) <A3C552F0-670B-388F-93FA-D917F96ACE1B> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

           0x111eb5000 -        0x111f41ff7  com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink

           0x111f75000 -        0x111fb0fff  com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom

           0x111fc4000 -        0x112294ffc  com.apple.CoreImage (9.2.7) <BF88A02E-994E-3970-AC62-04248CA8DC46> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage

           0x112390000 -        0x1123e3fff  com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface

           0x11240a000 -        0x11283dffb  com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore

           0x112a5b000 -        0x112aa9fff  com.apple.opencl (2.3.59 - 2.3.59) <8C2ACCC6-B0BA-3FE7-98A1-5C67284DEA4E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

           0x112ac2000 -        0x112aceff3  com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression

           0x112ad7000 -        0x112af0ff7  com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity

           0x112b05000 -        0x112b35fff  com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s

           0x112b65000 -        0x112b8aff7  com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library

           0x112b9c000 -        0x112c1cfff  com.apple.CoreSymbolication (3.0 - 141) <B018335C-698B-3F87-AF1C-6115C4FA8954> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication

           0x112c39000 -        0x112c91ff7  com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion

           0x112cdf000 -        0x112d0efff  com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s

           0x112d2f000 -        0x112d7cfff  com.apple.AppleVAFramework (5.0.27 - 5.0.27) <D01B7D87-4BDC-3E48-A79B-951D05075F9D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

           0x112d89000 -        0x112eb8fef  com.apple.MediaControlSender (2.0 - 200.34.4) <FC24EC8D-2E46-3F76-AF63-749F30857B96> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender

           0x112ef7000 -        0x112f26ff7  com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD

           0x112f31000 -        0x112f36ff7  com.apple.MediaAccessibility (1.0 - 43) <D309D83D-5FAE-37A4-85ED-FFBDA8B66B82> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility

           0x112f41000 -        0x112f43fff  com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove

           0x112f49000 -        0x1134b9fff  com.apple.CoreAUC (6.22.08 - 6.22.08) <F306D552-2220-3160-88EA-C916193C5EFD> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC

           0x1134ce000 -        0x1134ebff7  com.apple.framework.Apple80211 (9.3.1 - 931.58) <D5B2DD15-3DCC-31F6-9320-3A20A887C5D5> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

           0x1134fa000 -        0x113502ff7  com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP

           0x11350c000 -        0x113573ff7  com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils

           0x1135a2000 -        0x113601fff  com.apple.framework.CoreWLAN (4.3.2 - 432.47) <AE6FAE44-918C-301C-A0AA-C65CAB6B5668> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

           0x113646000 -        0x113670ff7  libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib

           0x113682000 -        0x1136e8fff  com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi

           0x113b44000 -        0x113b70fff  com.apple.CoreServicesInternal (184.9 - 184.9) <4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal

           0x113b9a000 -        0x113ba2ff7  com.apple.iokit.IOUSBLib (656.4.0 - 656.4.0) <FB739A03-3D8A-30D0-B96A-FC500897CDC0> /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle/Co ntents/MacOS/IOUSBLib

           0x114000000 -        0x1140aefff  com.apple.GeForceTeslaVADriver (8.24.11 - 8.2.4) <CCEC7AE2-1587-3F07-946A-3E1C7065A571> /System/Library/Extensions/GeForceTeslaVADriver.bundle/Contents/MacOS/GeForceTe slaVADriver

        0x7fff6aac2000 -     0x7fff6aaf5817  dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld

     

     

    External Modification Summary:

      Calls made by other processes targeting this process:

        task_for_pid: 0

        thread_create: 0

        thread_set_state: 0

      Calls made by this process:

        task_for_pid: 0

        thread_create: 0

        thread_set_state: 0

      Calls made by all processes on this machine:

        task_for_pid: 20720

        thread_create: 135

        thread_set_state: 0

     

     

    VM Region Summary:

    ReadOnly portion of Libraries: Total=133.8M resident=46.1M(34%) swapped_out_or_unallocated=87.7M(66%)

    Writable regions: Total=47.1M written=6156K(13%) resident=7536K(16%) swapped_out=0K(0%) unallocated=39.8M(84%)

     

    REGION TYPE                      VIRTUAL

    ===========                      =======

    CG shared images                    108K

    Dispatch continuations             4096K

    Kernel Alloc Once                     4K

    MALLOC                             20.4M

    MALLOC (admin)                       32K

    STACK GUARD                        56.0M

    Stack                              9824K

    VM_ALLOCATE                          32K

    __DATA                             20.2M

    __IMAGE                             528K

    __LINKEDIT                         27.8M

    __TEXT                            106.1M

    __UNICODE                           544K

    shared memory                         4K

    ===========                      =======

    TOTAL                             245.3M

  • by Linc Davis,

    Linc Davis Linc Davis Aug 11, 2014 4:25 PM in response to mshameel
    Level 10 (208,037 points)
    Applications
    Aug 11, 2014 4:25 PM in response to mshameel

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

    Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.

    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.

    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

    4. Here's a summary of what you need to do, if you choose to proceed:

    ☞ Copy a line of text in this window to the Clipboard.

    ☞ Paste into the window of another application.

    ☞ Wait for the test to run. It usually takes a few minutes.

    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.

    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

    Triple-click anywhere in the line of text below on this page to select it:

    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-

    Copy the selected text to the Clipboard by pressing the key combination command-C.

    8. Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press thereturn key.

    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

    exec bash

    and press return. Then paste the script again.

    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press returnthree times at the password prompt. Again, the script will still run.

    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

    [Process completed]

    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.

    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

    ______________________________________________________________

    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • by mshameel,

    mshameel mshameel Aug 12, 2014 1:30 AM in response to Linc Davis
    Level 1 (0 points)
    Aug 12, 2014 1:30 AM in response to Linc Davis

    Hello Linc,

     

    Please find the report here

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Aug 12, 2014 6:36 AM in response to mshameel
    Level 10 (208,037 points)
    Applications
    Aug 12, 2014 6:36 AM in response to mshameel

    Remove AirParrot and see whether there's an improvement.

    Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

    I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

    Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking theCustomize button, if there is one.

    Back up all data before making any changes.

    You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

    If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

    Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

  • by mshameel,

    mshameel mshameel Aug 12, 2014 10:24 AM in response to Linc Davis
    Level 1 (0 points)
    Aug 12, 2014 10:24 AM in response to Linc Davis

    Hello Linc,

     

    Thank you for your extensive support. I had already removed air parrot by deleting it from the applications. However i guess the driver files were still working in the background. I have managed to remove the system files via the steps mentioned here..

     

    My Isight camera is now back in action!

     

    Thanks again.

    Shameel

  • by Linc Davis,

    Linc Davis Linc Davis Aug 12, 2014 10:22 AM in response to mshameel
    Level 10 (208,037 points)
    Applications
    Aug 12, 2014 10:22 AM in response to mshameel

    My Isight camera is not back in action

    Is not, or is now?

  • by mshameel,

    mshameel mshameel Aug 12, 2014 10:24 AM in response to Linc Davis
    Level 1 (0 points)
    Aug 12, 2014 10:24 AM in response to Linc Davis

    Sorry,

    Is working now..