iTunes 11.3.1 update and Apple TV problems

Hey GUSSS,

Thanks for using Apple Support Communities.

So you can't play photos or video through the Apple TV because it just spins, but audio works. You may want to check the network performance since audio works but video won't work. Since it only sees shows of your photos and videos you may want to look at the second article.

iTunes: Troubleshooting AirPlay and AirPlay Mirroring

http://support.apple.com/kb/TS5209

Troubleshooting performance issues

Wi-Fi Connection

If you are experiencing intermittent playback or significant network lag with AirPlay, it could be due to a weak Wi-Fi connection, interference, or the distance between the Wi-Fi router and your AirPlay-enabled device.

• Ensure that other devices aren't trying to stream to the same Apple TV at the same time.
• Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
• Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
• If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
• Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.

Ethernet Connection

Temporarily disable firewalls (both network and local) and security software. Security software and firewalls may block ports that AirPlay uses to stream content. You can often resolve issues with security software by updating, correctly configuring, or uninstalling security software.

Troubleshooting Home Sharing

http://support.apple.com/kb/TS2972?viewlocale=en_US

Have a nice day,

Mario

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action.