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kiloshkilosh

Q: good morning. Apple team


I am based in qatar and i forgot my iphone in a tax on fraiday. the phone is currently offline and i cant track it, Kindly could some one asit me ?

Posted on Aug 11, 2014 2:23 AM

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Q: good morning. Apple team

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  • by Roger Wilmut1,Helpful

    Roger Wilmut1 Roger Wilmut1 Aug 11, 2014 2:25 AM in response to kiloshkilosh
    Level 9 (77,920 points)
    iTunes
    Aug 11, 2014 2:25 AM in response to kiloshkilosh

    In order for a lost iPhone to be located you have to have set 'Find My iPhone' up on it before losing it, and it has to be on, not wiped, and able to connect to a network (how else could it transmit its location) - if any of these conditions is not true then locating it is not possible. You can't use the serial number or IMEI number to locate a phone: the former is only useful to identify it as yours if it turns up, and the latter can be used by most service providers to block it, rendering it useless and preventing anyone from spending your credit.

  • by kiloshkilosh,Helpful

    kiloshkilosh kiloshkilosh Aug 11, 2014 2:47 AM in response to Roger Wilmut1
    Level 1 (0 points)
    Aug 11, 2014 2:47 AM in response to Roger Wilmut1

    I am sure the phone is in QATAR where am based but it has gonne off due to power shortage. What can i do ? There is no more advanced technology to find it when its off ?

    Am worried to death. I cant loose this phone.Kindly see me through .

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Aug 11, 2014 2:53 AM in response to kiloshkilosh
    Level 9 (77,920 points)
    iTunes
    Aug 11, 2014 2:53 AM in response to kiloshkilosh

    I"m sorry, but if the phone is off then there is absolutely no way to locate it. Location works by it transmitting the information over the network; if it's off then it can't do that.