Cant download HD movies on computer but can on ipad

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wright1997 Author

Level 1

0 points

Cant download HD movies on computer but can on ipad

When I attempt to download a HD movie on iTunes (using Windows 7) it tells me that my computer is not HDCP compatible. While I am certain my computer is, it will not let me download the movie. However I can download the movie on my iPad (iPad mini - non retina) which shouldn't be compatible as it has not got a 1920x1080 display.

Is this just Apple trying to 'keep everything Apple' or is there something I am not seeing?

Computer:

Intel i7 3770K

Nvidia GeForce GTX 660 TI OC

16GB 1600MHz DDR3

256GB HDD

Display:

Acer s275hlbmii

iTunes 11.3.0.54

using HDMI cable

null-OTHER

Posted on Aug 11, 2014 7:00 AM

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Answer 1

griff w

Level 4

3,622 points

Aug 13, 2014 8:22 AM in response to wright1997

Hi there wright1997,

I would recommend taking a look at the information found in the articles below.

High-bandwidth Digital Content Protection (HDCP) is a security feature requiring the use of HDCP certified products in order to display digital media like High-defintion (HD) video. In iTunes for Windows, in order to view HD content, both the display hardware (computer screen, LCD, external monitor, and so on) and video card driver must support HDCP.

iTunes for Windows: Unable to view or play HD video content that requires HDCP

http://support.apple.com/kb/ts3354

iTunes: Purchasing and viewing HD videos

http://support.apple.com/kb/HT3209

-Griff W.

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