r_netherlands_76

Level 1 (0 points)

Q: Can't connect my iphone 5s to any carrier abroad (voice roaming)

This is the first time I'm travelling with my Iphone 5s, and I can't connect my iphone 5s to any carrier abroad (voice roaming).

My sim card works in my home country, and my sim card works abroad in an Iphone 5.

the settings of the 5s don't seem to be off. Any ideas?

iPhone 5s, iOS 7.1.2

Posted on Aug 11, 2014 7:43 AM

I have this question too

Q: Can't connect my iphone 5s to any carrier abroad (voice roaming)

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by wegras,

wegras Aug 11, 2014 7:46 AM in response to r_netherlands_76
Level 6 (15,194 points)

Wireless

Aug 11, 2014 7:46 AM in response to r_netherlands_76

You have set up roaming with your home carrier ?
and see this
iPhone and iPad: Using cellular networks while in another country
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by r_netherlands_76,

r_netherlands_76 Aug 11, 2014 7:58 AM in response to wegras
Level 1 (0 points)

Aug 11, 2014 7:58 AM in response to wegras

Hi Peter,

yes I have, and my current sim card I have tried abroad in an Iphone 5 and that does connect to a partner carrier. It has been confirmed that I have roaming setup.
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by wegras,

wegras Aug 11, 2014 8:01 AM in response to r_netherlands_76
Level 6 (15,194 points)

Wireless

Aug 11, 2014 8:01 AM in response to r_netherlands_76

Try a reset of iPhone
hold home/sleep buttons until Apple logo appears
no data will be lost
and check the Apple doc link abovesomething may spring out
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