Automatic backup not working

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Automatic backup not working

My phone use to back up automatically but will not do so anymore. I have plenty of storage, my phone is locked, charging, and connected to wifi. What gives?

iPhone 4S

Posted on Aug 11, 2014 7:42 AM

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Answer 1

matt00

Level 5

4,041 points

Aug 13, 2014 7:53 AM in response to Brianab0421

Hey Brianab0421,

Thanks for the question. I understand that you are experiencing issues creating a backup with iCloud. The following resource may provide a solution:

iCloud: Troubleshooting creating an iCloud backup

http://support.apple.com/kb/TS3992

If you are receiving a specific error message, check out the following resource for more information:

iCloud: Understanding Backup alert messages

http://support.apple.com/kb/TS4576

Thanks,

Matt M.

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