Previous 1 2 Next 17 Replies Latest reply: Aug 17, 2014 7:56 AM by Phil0124
ajdun Level 1 Level 1 (0 points)

I just upgraded to an iPad Air about 2 months ago. I put all the media, like music, movies, and etc on this ipad. I just purchased a MacBook Air and wanted to transfer all the data to my macbook. I know Macs don't usually get Virus, malware, or Trojans but I was using a PC. It's been acting up, cutting off, like its threading crashing. I wanted to know if the files I transferred from my PC to my iPad Air could've possibly been infected. Does anyone have any suggestions?


iOS 7.1.2, IPad Air
  • Johnathan Burger Level 6 Level 6 (15,625 points)

    Any program or malware built to run under windows will not work on iOS or OS X-totally different operating systems.

  • John Galt Level 8 Level 8 (42,190 points)

    It's been acting up, cutting off, like its threading crashing.


    Could you be more specific? If a crash occurs, post the text of the crash report.

  • ajdun Level 1 Level 1 (0 points)

    My PC  has made a really load noise and suddenly went to a blue screen that stated the computer was shutting down to protect itself. It has done this twice at least.

     

    THe problem is I have movies as well as songs on my ipad that I've had for years and I didn't purchase them all on iTunes. I know it's been said that files, or media files can be infected. I wanted to know if my iPad Air was infected before I transfer the files to my macbook.

  • Phil0124 Level 6 Level 6 (17,915 points)

    As has been said, anything that can infect a Windows computer, will not be able to run much less affect an iPad or a Mac. So even if there where any malware or virus embedded in the media files they would be unable to do anything outside of Windows. 

     

    So nothing would happen to your iPad or Mac.

     

    Your best course of action is to get a PC tech to backup your hard drive and give it a scan if only to avoid spreading anything that might be there to other PC's. 

     

    Mac's and iPads will still remain unaffected as the virus or malware would be unable to run on them.

  • Courcoul Level 6 Level 6 (12,555 points)
    1. As stated, PC virus don't work on Macs because the operating system is different. Only exception to the rule are Macro viruses on MS Office documents, given that the product has both a PC and Mac version and share a common core. But this would only affect how Office programs work, would not affect the Mac as a whole.
    2. This is the iPad forum. Not all who live here have a Mac as well. Given that the problems you are facing appear to be on the Mac and not the iPad, you may get better results if you post the problem in the corresponding Mac or OS X forums.
    3. More details as to what you are doing and what is happening would help determine where the problem may be and what to do about it.
  • ajdun Level 1 Level 1 (0 points)

    Thanks you all, your comments have been very helpful. I know that there isn't any security suites for Macs to monitor this and I didn't want my iPad to cause problems.

  • Phil0124 Level 6 Level 6 (17,915 points)

    Actually there are several Anti Virus Applications for Mac.   Even popular ones like Mcafee.

    http://www.mcafee.com/us/products/virusscan-for-mac.aspx

     

    However, there are no apps like that for iPad mainly because they are not needed and can't actually work due to how iOS is built.

  • ajdun Level 1 Level 1 (0 points)

    Ok ok, when I was researching, some forums said that Mac didn't support antivirus software. One even said Norton could damage the operating system.

  • John Galt Level 8 Level 8 (42,190 points)

    After it restarts, does a dialog box resembling the following appear?

     

    Your computer restarted because of a problem.png

     

    • If it does, click the Report... button, copy the entire text of the report, and paste it in a reply.
    • If it does not, read the following:

     

    Find the Console app - it is in your Utilities folder and looks like this

     

    Screen Shot 2013-10-15 at 1.28.39 AM.png

     

    You can find it by selecting Utilities from the Finder's Go menu.

     

    Open Console.

     

    If the log list column on the left is not already displayed, show the log list by selecting Show Log List from Console's View menu. Click the "reveal triangles" adjacent to User Diagnostic Reports and System Diagnostic Reports.


    Select the most recent crash or kernel panic report. They have names ending in .crash or .panic, respectively. Copy and Paste the text of the report in a reply to this discussion.


    Most of the entries will be cryptic but will contain information you might consider personal such as your Mac's name. If you do not want that information to appear, delete or obscure it when posting your reply. Leave enough information so that the entries can be deciphered.


  • ajdun Level 1 Level 1 (0 points)

    My Macbook is brand new, my PC was the computer that was shutting down. I wanted to transfer the media files from my ipad to my macbook but I didn't want to sync my ipad to the macbook and transfer data until I knew it was possible for files to be infected on an ipad to infect a macbook.

  • John Galt Level 8 Level 8 (42,190 points)

    I see, I was under the impression it was your Mac that was crashing, and assumed the "blue screen" comment was a generic description.

     

    There are no concerns regarding transferring media files from your PC. Nothing about them can affect an iPad, even if they were to be infected with components harmful to a PC.

  • Phil0124 Level 6 Level 6 (17,915 points)

    ajdun wrote:

     

    Ok ok, when I was researching, some forums said that Mac didn't support antivirus software. One even said Norton could damage the operating system.

    Macs totally do.  iPads do not. Yes there ae in fact some viruses that can affect Mac computers.    But these do not come from Windows computers, and cannot infect an iPad.

     

    We are talking about 3 distinct operating systems here. 

     

    As to Norton, well, depends on what exactly the forums you read were discussing.  Scanning a Mac hard drive with Norton for Windows can potentially cause issues.  Scanning it with Norton For Mac would likely be o.k.

  • ajdun Level 1 Level 1 (0 points)

    Oh ok. Ive seen security suites for Macs but ive seen other things online as well.

  • John Galt Level 8 Level 8 (42,190 points)

    ajdun wrote:

     

    Oh ok. Ive seen security suites for Macs but ive seen other things online as well.

     

    I recommend you avoid all such garbage. None convey any benefit beyond what is already included in an up to date OS X installation, and most will only cause problems. This site is littered with complaints directly attributable to ill-conceived Mac "anti-virus" software. None of the small or large scale deployments of Macs with which I have been involved use any client-side "security suites". The number of Macs in that category are in the thousands. The number of them affected by viruses is exactly zero.

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