Q: printer option on mac iphone iPad will not work
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Aug 13, 2014 6:35 AMby matt00,Hey jak0326,
Thanks for the question. I understand that you are experiencing issues with your wireless printers in OS X. The following resource may provide a solution:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
Among the steps, I would attempt resetting the printing system along with restarting your computer and the printers.
Thanks,
Matt M.
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Aug 13, 2014 8:00 AMby jak0326,i did all that numerous times
i did all the 101 installing printer set up nothing worked, rebooting everything, etc etc
it started with my macbook and when i tried printing with iPhone it did the same thing as macbook -
"no printer found"
nothing is working
on my macbook the "Add" Printer is gray and frozen no pop ups no printers listed
i tried using ip address for printer and computer does not recognize anything
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Aug 14, 2014 8:49 AMby matt00,Hey jak0326,
Thanks for the follow up! If your issue persists after following the above resources, you may find more information by using another one of Apple's support channels - https://getsupport.apple.com/GetproductgroupList.action
- Matt M.
