I had two printers setup on this |
computer both wirless
and both of them are missing. When I tried to
add them again the "Add" Printer is gray and frozen
no pop ups or printers listed. I
tried everything to get the add printer working but
no luck. I found the a lot of information but its 101 computer about this
problem but that didn't help either.please help!
iPhone 4, mac book pro & ipad
Hey jak0326,
Thanks for the question. I understand that you are experiencing issues with your wireless printers in OS X. The following resource may provide a solution:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
Among the steps, I would attempt resetting the printing system along with restarting your computer and the printers.
Thanks,
Matt M.
i did all that numerous times
i did all the 101 installing printer set up nothing worked, rebooting everything, etc etc
it started with my macbook and when i tried printing with iPhone it did the same thing as macbook -
"no printer found"
nothing is working
on my macbook the "Add" Printer is gray and frozen no pop ups no printers listed
i tried using ip address for printer and computer does not recognize anything
Hey jak0326,
Thanks for the follow up! If your issue persists after following the above resources, you may find more information by using another one of Apple's support channels - https://getsupport.apple.com/GetproductgroupList.action
- Matt M.
printer option on mac iphone iPad will not work
