problem saving WORD document

My MAC Mini, OSX 10.9.3, Processor speed 2.5 GHz, Memory 4 GB; storage says 363.04 GB free out of 499.25 GB.

I've been working for hours on a report for work, a WORD doc with graphs, and analysis. Now I keep getting a window saying "The disk is full trying to write to "Macintosh HD" Free some space on this drive, or save the doc on another disk. Try one or more of the following: Close any unneeded documents, programs, and windows or Save the document on another disk." Behind that is another window: "Word is unable to save the AutoRecover file in the location you have specified. Make sure that you have specified a valid location for AutoRecover files in Preferences, and that you have permission to write files to the location you specified."

I closed everything but the doc; still no change. I opened Preferences and cannot find anything related to AutoRecover files. I plugged in several flash drives and got the same message; finally plugged in a new 4 GB Kingston Data Traveler Locker; Same message comes up. I can't leave it because apparently all the work is not actually saved anywhere! The last effective save was apparently hours ago. Yet my completed doc sits open on my desktop. Help if you can. How can I save the document to a disk -- any disk?

Mac mini, OS X Mountain Lion (10.8.3), MacBook 2008 on same TimeMachine

Posted on Aug 11, 2014 9:59 PM

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3 replies

Aug 12, 2014 1:12 AM in response to katherinefromcolumbia

start up disk full

http://computers.tutsplus.com/tutorials/what-to-do-when-your-macs-startup-disk-i s-almost-full--mac-31780

http://www.digitaltrends.com/computing/how-to-get-rid-of-the-startup-disk-full-m essage-in-os-x/#!LXQLu


You can't save on USB stick since there is not enough free space on the startup dish and he startup disk is used for such a transfer.

Aug 12, 2014 5:27 AM in response to katherinefromcolumbia

Apparently the way Word does auto save is to create a new temporary file, nothing wrong with that per se but the problem is that it does not seem to close the previous temporary file(s). This can eventually result in so many files being held open - there is a fixed limit defined by the operating system that it cannot create any more and therefore cannot do another auto-save or real save. The error message therefore is mis-leading since you have plenty of disk space available when this happens you just have no more files you can open. This seems to be more of a problem with network home directories.


Possible workarounds would be to do a save as to a new location, or to copy the entire document to the clipboard, create a new document, paste in to it, and close the old document. Doing a save or save as - if possible would close down all the auto-save temporary files.


Turning off auto-save would also avoid the problem.

Apr 14, 2015 6:41 AM in response to John Lockwood

Thanks, John, as your answer just helped me solve our problem. 🙂


Going on from your point, I'm guessing the problem my colleague had was, he kept creating new documents in Word, but didn't name/save them, so everything was Document 1 or Document 2. When the Auto Save kicked in, it was trying to generate a temp file called 'Document 1' which was inevitably bumping into a previous file hanging from earlier in the day.


He also only works from his desktop, which increases the risk of a duplicate temp file.

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problem saving WORD document

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