dannygolding
Level 1 (0 points)

Q: iCal crashes after I changed my Google password

Some time ago I set up iCal to sync with my Google calendar. This worked fine until recently when I reset my Google password. Now when I try and login to iCal I get the following error message...

 

"The server responded with an error. the server did not recognise your user name or password xxxxxx@xxxxxx. Make sure you enter them correctly"

 

The only option on the dialogue box is OK and when I click on this the message is re-displayed. If I click on OK again iCal crashes and generates a long error report.

 

Presumably the problem is that iCal is trying to connect to my Google account with my old password. However there doesn't seem to be anyway to go in and change this - or even delete the Google account - as iCal crashes before I can access any of the menu options.

 

The iMac I'm using is running OSX 10.6 which I realise is a bit ancient but up until now has worked fine

iMac, Wireless keyboard

Posted on Aug 12, 2014 4:47 AM

by dannygolding,Solvedanswer
dannygolding dannygolding
Level 1 (0 points)
A:

I looked on Google support as suggested by Eric, but this pointed me back to the Apple support forums where I came across this thread which I hadn't seen before.

 

Like other thread on the subject it had a lot of suggestions that didn't look helpful. However after reading through the various posts I tried the following.

 

1. I went off-line from the intranet, and that meant that I could actually open iCal to update my password within iCal. However when you go back online you still get errors and therefore have to go through steps 2 & 3 for a complete solution.

 

2. I then made sure all my Google related passwords within Keychain were correct using Keychain Access

 

3. I then ran Keychain First Aid from within Keychain Access

 

Once I had done all those things I was able to get back into iCal without any errors.

Posted on Aug 15, 2014 8:25 AM

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dannygolding

Q: iCal crashes after I changed my Google password

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  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Aug 13, 2014 10:43 AM in response to dannygolding
    Level 9 (74,172 points)
    iTunes
    Aug 13, 2014 10:43 AM in response to dannygolding

    Try going to Keychain Access and delete the password.

     

    Try running Keychain First Aid and resetting the original keychain.

     

    Keychain Reset

  • by karamags,

    karamags karamags Aug 14, 2014 1:34 AM in response to Eric Root
    Level 1 (0 points)
    Aug 14, 2014 1:34 AM in response to Eric Root

    I'm having the same issue. I changed my gmail password recently and now iCal won't sync. it returns with the same server error listed above.

     

    I've tried EVERYTHING. I've deleted all google related keychains (tried changing them manually first but that didn't fix it), also tried Keychain first aid, I've tried manually in Terminal, I also completely deleted the calendar account to start fresh and that won't work either. When I try to add the gmail/google account it says

     

    "Calendar found a CalDAV server but couldn't log in the the username username@gmail.com. Make sure the username and password you entered are correct, then try again"

     

    I've exhausted every single solution on these message boards. I've tried at least 10 different suggestions and NOTHING is working. Please help!!

  • by Eric Root,

    Eric Root Eric Root Aug 14, 2014 7:47 AM in response to karamags
    Level 9 (74,172 points)
    iTunes
    Aug 14, 2014 7:47 AM in response to karamags

    Try looking/posting on Google support.

     

    Google Support

  • by dannygolding,

    dannygolding dannygolding Aug 14, 2014 12:35 PM in response to Eric Root
    Level 1 (0 points)
    Aug 14, 2014 12:35 PM in response to Eric Root

    Thanks for your replies. I previous tried changing my password in Keychain access but haven't tried deleting it altogether, or running Keychain First Aid.

     

    Are you saying this might be a Google issue, or just that other users might have posted their looking for a solution?

  • by Eric Root,

    Eric Root Eric Root Aug 15, 2014 7:37 AM in response to dannygolding
    Level 9 (74,172 points)
    iTunes
    Aug 15, 2014 7:37 AM in response to dannygolding

    You are welcome.

     

    Other users might have posted there and possibly found a solution. You can also try posting there.

     

    I don't think there is enough information to say it is definitely a Google issue.

  • by dannygolding,Solvedanswer

    dannygolding dannygolding Aug 15, 2014 8:25 AM in response to karamags
    Level 1 (0 points)
    Aug 15, 2014 8:25 AM in response to karamags

    I looked on Google support as suggested by Eric, but this pointed me back to the Apple support forums where I came across this thread which I hadn't seen before.

     

    Like other thread on the subject it had a lot of suggestions that didn't look helpful. However after reading through the various posts I tried the following.

     

    1. I went off-line from the intranet, and that meant that I could actually open iCal to update my password within iCal. However when you go back online you still get errors and therefore have to go through steps 2 & 3 for a complete solution.

     

    2. I then made sure all my Google related passwords within Keychain were correct using Keychain Access

     

    3. I then ran Keychain First Aid from within Keychain Access

     

    Once I had done all those things I was able to get back into iCal without any errors.