Q: Apple ID Keeps Asking Me To Change My Password In A Perpetual Loop
I recently had an email from Apple saying someone from China was trying to download an app using my ID and password. They said I needed to change my password, so I did. (Just to NOTE: I am not having problems logging in to my Apple ID acct. I logged in using my @me.com email)
But now I keep getting a message on my PowerMac saying
--------------------------
"This Mac cannot connect to iCloud because of a problem with rod@xxxxx.com"
(my primary email, which I have had forever and used many years ago when first signing up for an Apple ID).
--------------------------
So, when I log in to my Apple ID, I can't log in unless I use my @me.com email but apparently there is an old email of mine still linked to my account because it keeps asking me to change my password in a never-ending loop every 10 minutes and it's driving me bonkers. I can't turn it off.
PROBLEM: So, then I go to the Apple ID support page and gives you options to try and find "emails associated with this account" but all that does when you enter all the old emails you may think are connected to it is logs you in to your account or takes you to the page to reset the password again. It doesn't tell you which emails are/were associated with the account OR give you the options to delete or disassociate those emails from the account.
I just want to figure out how to make those messages stop telling me I need to fix my iCloud preferences every ten minutes.
Thanks for your input in advance
Linked devices as of yet not apparently having any issues associated with this issue: iPhone 5s
Mac Pro, Mac OS X (10.6.8)
Posted on Aug 12, 2014 1:14 PM
I assume you're talking about your iCloud account, although your profile still shows you are running 10.6.8 which can't use iCloud.
Have you checked to make sure you aren't still logged in with the old ID for some service on your Mac? Check System Preferences>Internet Accounts (Mail,Contacts,Calendars); also open Mail>Accounts, Calendar (iCal)>Accounts, Contacts>Accounts, Reminders>Accounts, Notes>Accounts, Messages>Preferences>Accounts to make sure you don't see the old ID anywhere.
If you don't, you might try signing completely out of iCloud by going to System Preferences>iCloud, sign out, choose Delete at all of the prompts (your data will still be in iCloud), restart your Mac, then go back and sign back in (your data will then download back to your Mac).
Posted on Aug 19, 2014 12:56 PM