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Aug 14, 2014 8:02 AM in response to gordon167by Nubz N.,Hi gordon167,
Thank you for visiting Apple Support Communities.
So you've tried to reset the print system like in this article?
Mac OS X: How to reset the printing system
http://support.apple.com/kb/HT1341
If so, or if it didn't help, please check out this article to insure the setup is correct, with all updates, and note there are links to further troubleshooting at the bottom if needed.
http://support.apple.com/kb/HT4670
Best Regards,
Nubz
