naif sualtan

Q: i have problem to login to my apply account and i forgot my security question

i forget my secret question and try to remember it but i can't anyway my apple ID looked now ... i need it so bad please help me

i can't pay for anything until i remember my secret question but i forget it i change the second email but still the same problem
Thank you

 

 

 

 

 

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<Edited by Host>

Posted on Aug 12, 2014 11:17 PM

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Q: i have problem to login to my apply account and i forgot my security question

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  • by Kappy,

    Kappy Kappy Aug 12, 2014 11:10 PM in response to naif sualtan
    Level 10 (271,811 points)
    Desktops
    Aug 12, 2014 11:10 PM in response to naif sualtan

    Alternatives for Help Resetting Security Questions and/or Rescue Mail

     

         1. If you have a valid rescue email address, then use this procedure:

             Rescue email address and how to reset Apple ID security questions.

     

         2. Fill out and submit this form. Select the topic, Account Security. You must

             have a Rescue Email to use this option.

     

         3. This is the only option if you do not already have a valid Rescue Email.

             These are telephone numbers for contacting Apple Support in your country.

             Apple ID- Contacting Apple for help with Apple ID account security. Select

             the appropriate country and call. Ask to speak to the Account Security Team.

     

         4. Account security issues almost always require you to speak directly to an

             Apple representative to securely establish your identity as the account holder.

             You can set it up so that Apple calls you, either immediately or at a time

             convenient to you.

     

                1. Go to www.apple.com/support.

                2. Choose Contact Support and click Contact Us.

                3. Choose Other Apple ID Topics and choose the appropriate topic for

                    your issue.

                4. Follow the onscreen instructions.

     

             Note: If you have already forgotten your security questions, then you cannot

             set up a rescue email address in order to reset them. You must set up

             the rescue email address beforehand.

     

    Your Apple ID: Manage My Apple ID.

                            Apple ID- All about Apple ID security questions.