Q: OS Mavericks and Scanners
I installed Mavericks and my Ricoh MFP would no longer scan. Unable to find an answer (Thanks for not responding Ricoh tech support!), I replaced it with an Epson WF-3640 MFP. I installed the latest software, but have the exact same problem as with my Ricoh. I ran the Epson Scan Settings utility and it says "Scanner is ready, Interface USB." When I attempt to scan, the scanner warms up, feeds the page and then an error message "Cannot properly communicate with scanner. Make sure the scanner is turned on, connected, setup to scan, an no errors occurred in the scanner." I tried reinstalling the software, restarting. Nothing works. I alternatively receive error messages saying the scanner is not connected or a driver cannot be found. I am beginning to think it is Mavericks and not the scanners. Any help is appreciated.
iMac (21.5-inch Mid 2011), OS X Mountain Lion (10.8.3)
Posted on Aug 13, 2014 8:10 AM
What happens if you log into another user (create one if necessary) on your Mac and try to scan from there?
Posted on Aug 13, 2014 10:14 AM