dr Hayder

Q: i had my apple is blocked and i don't remember my rescue e-mail

i had my apple is blocked and i don't remember my rescue e-mail

iPhone 5s, iOS 7.1.2

Posted on Aug 13, 2014 1:32 PM

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Q: i had my apple is blocked and i don't remember my rescue e-mail

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  • by Kappy,

    Kappy Kappy Aug 13, 2014 1:35 PM in response to dr Hayder
    Level 10 (271,794 points)
    Desktops
    Aug 13, 2014 1:35 PM in response to dr Hayder

    What do you mean by "blocked?"

     

    Alternatives for Help Resetting Security Questions and/or Rescue Mail

     

         1. If you have a valid rescue email address, then use this procedure:

             Rescue email address and how to reset Apple ID security questions.

     

         2. Fill out and submit this form. Select the topic, Account Security. You must

             have a Rescue Email to use this option.

     

         3. This is the only option if you do not already have a valid Rescue Email.

             These are telephone numbers for contacting Apple Support in your country.

             Apple ID- Contacting Apple for help with Apple ID account security. Select

             the appropriate country and call. Ask to speak to the Account Security Team.

     

         4. Account security issues almost always require you to speak directly to an

             Apple representative to securely establish your identity as the account holder.

             You can set it up so that Apple calls you, either immediately or at a time

             convenient to you.

     

                1. Go to www.apple.com/support.

                2. Choose Contact Support and click Contact Us.

                3. Choose Other Apple ID Topics and choose the appropriate topic for

                    your issue.

                4. Follow the onscreen instructions.

     

             Note: If you have already forgotten your security questions, then you cannot

             set up a rescue email address in order to reset them. You must set up

             the rescue email address beforehand.

     

    Your Apple ID: Manage My Apple ID.

                            Apple ID- All about Apple ID security questions.

  • by dr Hayder,

    dr Hayder dr Hayder Aug 13, 2014 1:42 PM in response to Kappy
    Level 1 (0 points)
    Aug 13, 2014 1:42 PM in response to Kappy

    but there is no apple support for my country so how can i contact them

  • by Kappy,

    Kappy Kappy Aug 13, 2014 1:49 PM in response to dr Hayder
    Level 10 (271,794 points)
    Desktops
    Aug 13, 2014 1:49 PM in response to dr Hayder

    Then your only chance is to call the number of the country that is nearest to you and has a support number.

  • by mlauria93,

    mlauria93 mlauria93 Aug 13, 2014 6:54 PM in response to dr Hayder
    Level 1 (0 points)
    Aug 13, 2014 6:54 PM in response to dr Hayder

    What's your country?

  • by dr Hayder,

    dr Hayder dr Hayder Aug 14, 2014 12:14 AM in response to mlauria93
    Level 1 (0 points)
    Aug 14, 2014 12:14 AM in response to mlauria93

    i am from iraq

  • by mlauria93,

    mlauria93 mlauria93 Aug 14, 2014 5:56 AM in response to dr Hayder
    Level 1 (0 points)
    Aug 14, 2014 5:56 AM in response to dr Hayder

    Where re did you buy your iPhone? In Iraq there's no assistance due to its uselessness. Since there's no assistance, you should contact Apple in the country in wich your iTunes ID is registered. It cannot be linked to Iraq. Why did you buy an iPhone if you don't have the possibility to use it in your country?

  • by dr Hayder,

    dr Hayder dr Hayder Aug 15, 2014 7:13 AM in response to mlauria93
    Level 1 (0 points)
    Aug 15, 2014 7:13 AM in response to mlauria93

    There are over one million iphone user in iraq and we can use it the way we want. We just have to connect to some other country's market ( for me it is U.S.)

    and we can make purchases through itunes cards

    our only problem is  is when one of us forgets his secret questions or rescue e-mail

    anyway thanks for your help