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Can anyone help - my mail on my ipad will not connect to the server. My internet access is fine. How can I get my email to connect to the server?

My ipad will not connect tot he server when trying to access my mail. This has been happening since last Sunday. Some have said it is due to the latest software update. I am able to connect to the internet.

I am not having this issue on iPhone.

I checked all the settings, the wireless router in my house and at work.

I have completed a hard reset of the device.

I had our IT guy at work look at it.

He said to contact Apple....

Any thoughts?


Thanks!

iPad, iOS 7.1.2

Posted on Aug 13, 2014 1:45 PM

Reply
1 reply

Aug 13, 2014 2:02 PM in response to Mrsmac45

iOS: Unable to send or receive email

http://support.apple.com/kb/TS3899


Can’t Send Emails on iPad – Troubleshooting Steps

http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/


Setting up and troubleshooting Mail

http://www.apple.com/support/ipad/assistant/mail/


Using a POP account with multiple devices

http://support.apple.com/kb/ht3228


iOS: Adding an email account

http://support.apple.com/kb/HT4810


iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account

http://support.apple.com/kb/ht1694


iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync

http://support.apple.com/kb/TS1944


Server does not allow relaying email error, fix

http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/


Why Does My iPad Say “Cannot Connect to Server”?

http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html


Gmail Account Will Not Connect to Gmail Server

http://support.apple.com/kb/ts3058


Error: “Server Unavailable” when accessing Yahoo on iOS devices

https://help.yahoo.com/kb/mobile-mail/error-server-unavailable-accessing-yahoo-i os-devices-sln8834.html?impressions=true


Unable to Delete eMail Messages

http://support.apple.com/kb/TS2475


How to Delete Email on the iPad

http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm


How to Mass Delete Emails from iPhone and iPad Inbox (with video)

http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/


How to delete ALL mail messages from iPhone/iPad in one step

http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/


How to Attach Photos and Videos to Emails on an iPhone or
iPad

http://www.wikihow.com/Attach-Photos-and-Videos-to-Emails-on-an-iPhone-or-iPad


iPad Basics: Sending an Email With An Attachment

http://ipadacademy.com/2012/03/ipad-basics-sending-an-email-with-an-attachment


How to add, send and open iPad email attachments

http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html


How to Send Multiple email Attachments from your iPad or iPhone

http://ipadacademy.com/2014/03/how-to-send-multiple-email-attachments-from-your- ipad-or-iphone


How to Sync Contacts with Your iPad Using iTunes

http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html


Importing a Contact List CSV to the iPad

http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html


iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password

http://support.apple.com/kb/ts2621


iCloud: Create a group and add contacts to it

http://support.apple.com/kb/PH2667


eMail Groups - You can use a third party app that many users recommend.

MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8

Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8

Group Email! Mail Client with Attachments and Cloud Services

https://itunes.apple.com/app/group-email!-mail-client-attachments/id380690305?mt =8


iPad Mail

http://www.apple.com/support/ipad/mail/


Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.

http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/


Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430


Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.


How to delete an email account on your iPad

http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html


 Cheers, Tom

Can anyone help - my mail on my ipad will not connect to the server. My internet access is fine. How can I get my email to connect to the server?

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