i cannot get bonjour to work and link my computer itunes like before

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Level 1

4 points

i cannot get bonjour to work and link my computer itunes like before

i use to be able to link my itunes and export and import songs from each laptop but now bonjour is not running to link them ive tried to download bonjour and tried to re install itunes but to no avail what else can i try

Posted on Aug 13, 2014 1:47 PM

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Answer 1

braden85

Community Specialist

Aug 15, 2014 6:39 AM in response to samiam8939

Hi samiam8939,

I have an article for you which may help you troubleshoot this Bonjour issue:

iTunes for Windows: Bonjour alert due to firewall, security, or proxy software

http://support.apple.com/kb/TS3448

You may also find the information in this article helpful to you:

Bonjour for Windows: How to tell if it successfully installed

http://support.apple.com/kb/HT2703

If you have tried to uninstall iTunes, I would highly suggest that you look at the instructions in the following article as well, since any uninstallation of iTunes requires the uninstallation of iTunes’ related components:

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

http://support.apple.com/kb/HT1923

Thanks for coming to the Apple Support Communities!

Regards,

Braden

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