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ipod 7 will no longer sync with PC

Uninstalled and reinstalled iTunes but still get message "ipod is detected but can't be identified properly"

iPod nano

Posted on Aug 13, 2014 4:24 PM

Reply
1 reply

Aug 15, 2014 7:44 AM in response to ipod frustrated in Calgary

Hey there,



Thanks for the question. I understand that you are receiving an error message when connecting your iPod nano to iTunes. I can also understand how frustrating this may be, but it sounds like you have already taken steps towards resolving this issue. There are a few more troubleshooting steps that you can attempt which can be found in this resource:


iPod nano: Error message saying that iPod 'could not be identified properly'

http://support.apple.com/kb/TS3218



Thanks,


Matt M.

ipod 7 will no longer sync with PC

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