ausobserver
Level 1 (0 points)

Q: facebook app frozen 'waiting' on iphone

1. My Facebook app (downloaded sometime ago and previously functioning) has 'frozen' in 'waiting' mode?

 

2. Could possibly be connected to possible Phishing e-mail received yesterday from someone using old contacts old 'me' address?

iPhone 5s, iOS 7.1.2

Posted on Aug 13, 2014 11:52 PM

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ausobserver

Q: facebook app frozen 'waiting' on iphone

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  • by ausobserver,

    ausobserver ausobserver Aug 14, 2014 5:30 AM in response to ausobserver
    Level 1 (0 points)
    Aug 14, 2014 5:30 AM in response to ausobserver

    I should add that I've tried logging out of iTunes and Apps... Re-booting... Holding both buttons until the logo appears... and resetting... It's really kinda weird because it just happened for no apparent reason??? Aside from the dodgy e-mail I received yesterday that somebody used by what seems like hacking a contacts old 'me' identity...

  • by randers4,

    randers4 randers4 Aug 14, 2014 8:13 AM in response to ausobserver
    Level 9 (62,891 points)
    Aug 14, 2014 8:13 AM in response to ausobserver

    If you are still having this problem, try force-closing the app by double-tapping the home button, locating FaceBook, swiping up on the preview image above the app icon to close it, then tapping the home button again.  Then test the app.  If it continues to malfunction, delete it by tapping and holding the app until it wiggles, then tapping the "x" to delete it.  Then download it again from the App store.

  • by ausobserver,

    ausobserver ausobserver Aug 14, 2014 8:26 AM in response to randers4
    Level 1 (0 points)
    Aug 14, 2014 8:26 AM in response to randers4

    @randers4 Thanks for your help. I've tried what you suggest and having resigned myself to having to delete the app not long after it happened, have tried to do that, sadly the doesn't appear - so I can't delete it. Thanks for your help anyway. Appreciated.

  • by randers4,

    randers4 randers4 Aug 14, 2014 8:30 AM in response to ausobserver
    Level 9 (62,891 points)
    Aug 14, 2014 8:30 AM in response to ausobserver

    See if you can sync it off your phone (by connecting it to your computer, opening iTunes, clicking on the name of your phone in iTunes, going to the Apps tab of your iTunes sync settings, locating FB in the list and clicking Remove, then clicking Apply at the bottom to sync).  If successful, you can then click Install by the app, then click Apply again to sync it back on your phone again.

  • by ausobserver,

    ausobserver ausobserver Aug 18, 2014 2:53 AM in response to ausobserver
    Level 1 (0 points)
    Aug 18, 2014 2:53 AM in response to ausobserver

    As explained by Randers4 - the best way to alleviate this problem is to plug your phone into your computer or a computer that has iTunes and open the device in the application, go to the app section and delete it and then re-install the app later if need be.

     

    I had hesitated doing this but iTunes allows for a device not linked to the default iPhones account that exists on a specific computer once every few months or so.

     

    Thanks All!

     

     

  • by Tonmilmsc,

    Tonmilmsc Tonmilmsc Oct 22, 2016 12:57 PM in response to ausobserver
    Level 1 (4 points)
    Oct 22, 2016 12:57 PM in response to ausobserver

    I have the same problem

     

      I did everything suggest here, re-instal via Itunes and still waiting... and the "x" appear when hold the Icon but impossible to delete.