Battery percentage indicator doesn't turn off

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Level 1

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Battery percentage indicator doesn't turn off

Hello i have an iphone 4s with the latest upgrade (7.1.2) and i discovered that it simply doesn't turn off the battery indicator level, even disabling it at general settings at all.

I have recently received an new iphone from apple care and when i get my hands to it, in "new iphone" mode, it comes disabled by default.

But when i dit the restore backup via itunes this thing doesnt turn off.

Sorry bad english, im brazilian.

Thank you

iPhone 4S, iOS 7.1.2

Posted on Aug 14, 2014 7:02 AM

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Answer 1

matt00

Level 5

4,041 points

Aug 16, 2014 7:54 AM in response to Rafacandido

Hey Rafacandido,

Thanks for the question. Let’s see if we can isolate the issue further. To do so, try restarting/resetting your device:

Turn your iOS device off and on (restart) and reset

http://support.apple.com/kb/HT1430

If the issue persists after a restart, let's try a reset of your settings as outlined below:

Reset iPhone settings - iPhone

http://help.apple.com/iphone/7/#/iph7a2a9399b

Reset iPhone settings. Go to Settings > General > Reset, then choose an option:

Reset All Settings: All your preferences and settings are reset.

And finally, if the issue persists you can try a back up and restore as new:

iOS: How to back up your data and set up your device as a new device

http://support.apple.com/kb/HT4137

After erasing and setting up as a new device, your device is now in a factory configuration. Test to determine if erasing and setting up as a new device resolved the issue. Content on the device may have caused unexpected behavior.

If the issue is still present, you may want to contact Apple Support.

Thanks,

Matt M.

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